Corporate Security Supervisor

ICTS (UK) Ltd; Greater London; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Personal Pension Scheme

Health Insurance Scheme

Discount shopping platform

Employee Assistance Programme

Cycle to Work Scheme

Job summary

ICTS (UK) Ltd is seeking an experienced Security Supervisor to oversee operations at a prestigious client site in Greater London. You will lead a team on shift, ensure safety, report incidents, and coordinate with the Site Security Manager.

Role requires a clean CRC, 5 years’ verifiable background, SIA Door Supervisor or Close Protection license, and a full UK driving licence. You will write clear reports, manage risk assessments, and maintain confidentiality at all times.

Qualifications

• Minimum 5 years of verifiable background
• CRC clearance to required standards
• Eligibility to work in the UK
• Excellent command of English (oral and written)
• SIA Door Supervisor or Close Protection license
• Full, clean UK driving licence
• Experience in supervising a team

Responsibilities

• Oversee security operations on shift; CCTV, patrols, lock/unlock, and reporting equipment faults
• Liaise with Site Security Manager for day-to-day operations
• Report and respond to all security incidents and emergencies
• Manage security incidents including fire evacuation and conflict management
• Assist Contract Manager with investigations and non-conformity reports
• Comprehensive report writing and daily activity logging
• Escalate incidents to ICTS management
• Review and sign standing orders and risk assessments
• Advise on changes to standing orders
• Ensure all security documentation is accurate
• Brief Contract Manager on site activities daily
• Maintain tidy security areas
• Report loss/damage of equipment
• Coach, train, and mentor new team members
• Maintain confidentiality and professionalism; avoid favoritism

Skills

Supervisory experience

English proficiency

Education

SIA license (Door Supervisor or Close Protection)

Job description

Within this active supervisory role, you will be required to ensure the security and safety of a prestigious client site.

Working as part of a team in a modern, fast-paced environment, you will carry out a range of duties including:

• Overall responsibility for the security operations on shift (SIA checks, uniform and appearance of the officers, team briefing, handover, patrols including CCTV, checks, lock/unlock of premises, reporting any equipment faults)
• Liaise with Site Security Manager for day-to-day operations.
• To report and respond to all security incidents and emergency situations.
• Attending and managing all security related incidents including fire evacuation and conflict management including physical intervention.
• Assisting the Contract Manager to carry out investigations and issues reports of non-conformities or letters of concern when required.
• Responsible for comprehensive report writing in relation to incidents, all daily activities are logged.
• Escalate incidents to ICTS management
• Ensure standing orders as well as Risk Assessments are read, understood, and signed.
• Recommend to Contract Manager any changes needed to standing orders.
• Ensure all security documentation is filled in correctly.
• Ensure Contract Manager is briefed on site activities daily.
• Ensure all security areas are kept clean and tidy.
• Report loss/damage of security equipment
• Able to coach, train and mentor a new team member. Be able to delegate to and empower the team into achieving desired results.
• Able to maintain confidentiality, stay professional and avoid favouritism within the team.

Requirements

• 5 year checkable background
• To pass a criminal records check (CRC) to the required standards
• Document to prove eligibility to work within the UK if applicable
• Excellent command of English - both oral and written
• SIA license Door Supervisor or Close Protection
• Full, clean manual UK driving licence
• Experience in supervising

Benefits

• Personal Pension Scheme
• Health Insurance Scheme
• Discount shopping platform
• Employee Assistance Programme
• Cycle to Work Scheme

Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same.