Corporate Concierge: Elevate Visitor Experience

Portico; Greater London; On-site; GBP 29,000; Full time

Job summary

A customer service company is seeking a Corporate Concierge to deliver outstanding service at the corporate offices of a major bank in Charing Cross. The role involves ensuring excellent customer care and a positive impression on stakeholders. Ideal candidates will possess strong communication skills and previous experience in customer service. The position includes 35 hours of work per week with a salary of £28,665 per annum, along with various employee benefits such as generous holiday allowance and training opportunities.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Thank you voucher scheme

24-hour personal helpline

Access to discounts and benefits platform

Training and development opportunities

Qualifications

• Candidates must have previous experience in a customer service or concierge role.
• Must be flexible with a can-do attitude.
• Ability to engage with others and create rapport.

Responsibilities

• Ensure highest level of customer care for all stakeholders.
• Provide personal service to employees, visitors, and VIPs.
• Leave a positive impression of the bank.

Skills

Excellent communication skills

Attention to detail

Proactive approach

Ability to handle multiple requests

Job description

A customer service company is seeking a Corporate Concierge to deliver outstanding service at the corporate offices of a major bank in Charing Cross. The role involves ensuring excellent customer care and a positive impression on stakeholders. Ideal candidates will possess strong communication skills and previous experience in customer service. The position includes 35 hours of work per week with a salary of £28,665 per annum, along with various employee benefits such as generous holiday allowance and training opportunities.