Coordinator/ Order Taker

Boston Consulting Group; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A domiciliary care provider is seeking compassionate individuals for the role of Domiciliary Care Worker. Responsibilities include providing personal care and support to clients with varied needs, assisting with daily routines, and maintaining care records. With both full-time and part-time positions available, this role offers flexible working hours and paid training for those looking to pursue a career in care. Ideal candidates should have strong interpersonal skills and a passion for helping others.

Benefits

Paid training

Consistent rota with guaranteed hours

Referral bonus

Progression opportunities

Generous pension scheme

Employee assistance programme

Qualifications

• Experience in providing personal care and support in a home setting.
• Knowledge of health and safety regulations.
• Training in care practices and administering medication.

Responsibilities

• Provide personal care and support to clients.
• Assist clients with toileting and personal hygiene.
• Help clients with daily routines.
• Support medication administration.
• Maintain accurate care records.

Skills

Assisting with bathing, dressing, toileting, and grooming

Safe medication administration

Using hoists and mobility aids

Interpersonal skills

Accurate record-keeping

Job description

Job Title and Company

Verity Healthcare Limited – Domiciliary Care Worker

Job Overview

Verity Healthcare Limited is a domiciliary care company dedicated to supporting service users in their own homes. We partner with local authorities, the NHS, CCGs, private hospitals and private clients to offer a comprehensive range of care services that help maintain independence.

We are currently seeking passionate and caring healthcare assistants to join our team of domiciliary carers. Positions are available on full‑time, part‑time and contract basis:

• Full‑time contract – 45 hours per week – salary £12.95–£13.10 per hour.
• Part‑time contract – 25 hours per week – hourly pay £12.95–£13.10.

Key Responsibilities

• Provide personal care and support to clients with a wide range of needs, illnesses and disabilities.
• Assist clients with toileting, continence management and personal hygiene.
• Help clients get up in the morning and go to bed at night.
• Support medication administration in accordance with the Medication Care Needs Assessment.
• Maintain detailed and accurate records of care, medication support and tasks undertaken.
• Prepare food and drink respecting clients’ likes, dislikes, nutritional and cultural requirements.
• Perform light domestic duties, including housekeeping, laundry and household chores as outlined in the care plan.
• Observe all health & safety rules and promote a safe environment for self and others.
• Carry out any other duties within the scope of the post as requested by senior management.

Desired Skills and Experience

• Proficient in assisting with bathing, dressing, toileting and grooming while safeguarding dignity and privacy.
• Experience in safe medication administration and monitoring health conditions, following care plans.
• Training in the use of hoists, mobility aids and transferring techniques to prevent injury.
• Strong interpersonal skills – building trusting relationships through active listening, empathy and clear communication.
• Accurate record‑keeping and confidentiality adherence at all times.

Benefits and Development

• Paid training and continuing professional development (CPD).
• Consistent rota with guaranteed hours.
• Referral bonus for recommending suitable candidates.
• Progression opportunities within the organisation.
• Generous pension and bicycle schemes.
• Employee assistance programme and mentoring/coaching.

How to Apply

We would love to hear from you if you are passionate about providing high‑quality care and meet the above requirements.

Please submit your CV and a cover letter outlining your suitability for the role.

Equal Opportunity and Safer Recruitment

Verity Healthcare is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our commitment to safer recruitment includes:

• Enhanced Disclosure and Barring Service (DBS) checks.
• Verification of qualifications and experience.
• Comprehensive reference checks, including recent employer references.
• Right‑to‑work in the UK verification.