Coordinator

Atlas; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading facilities management provider in Greater London is seeking an Account Co-Ordinator to support client operations in Canary Wharf. The role involves leading a small team, producing reports, and ensuring compliance with health and safety standards. Candidates should possess relevant experience and strong communication skills, and hold GCSEs in English and Maths. This position offers a full-time contract.

Qualifications

• Proven record in a similar role.
• Ensures tasks are executed within H&S guidelines.
• Experience in managing teams and service delivery.

Responsibilities

• Lead a small team for effective service delivery.
• Produce reports for account management.
• Liaise with suppliers and handle incoming post.

Skills

Experience in a similar role

Previous line management experience

Producing reports for statistical purposes

Education

GSCE in English and Maths or Equivalent

Tools

Maximo

Job description

Atlas Workplace Services has an opportunity for an Account Co‑Ordinator to join our team supporting our client in Canary Wharf.

As the Co‑Ordinator you will effectively deliver site based FM operations through a team to the standards expected by Atlas and our client ensuring that all work is carried out safely and in accordance with the company standards and procedures.

Principle Duties and Responsibilities

• Lead a small team to ensure the effective delivery of activities in the delivery of service.
• Produce reports as required to ensure the effective reporting of statistical information as required by the Account Manager.
• Acting as ICO for the floor.
• Liaise with suppliers and courier services to effectively deliver service.
• Ensure the effective delivery and execution of the following tasks on a daily basis.
• Managing tasks assigned through Maximo for the site.
• Keeping the H&S file up to date.
• Ensuring the effective delivery of day cleaning.
• Ordering and distribution of office supplies.
• Refill paper in all printers around the building as required.
• Issuing visitor passes.
• Escorting visitors, suppliers and subcontractors.
• Meeting room re‑configurations as required on a daily basis.
• Ensure the collection of incoming post and deliveries from different mail companies from the loading bay.
• Franking all outgoing post and arrange courier collection for outgoing post.
• Print daily reports of the meeting room occupants and layout preference.
• Post run to staff desks at 10.00am and 2.15pm.
• At 11am 2pm greet staff to drop off outgoing post and collect any personal post.
• Top up cups by all water machines.
• Attend building management meetings.
• Acting as point of contact for regional offices Manchester and Stirling ordering consumables organising maintenance visits etc.
• First Aider.
• Fire Warden duties.

Any other tasks required by Account Manager reflective of the role.

Performance & Quality

• Engaging in our commitment to always adhering while looking to continually improve our quality processes.
• Ensuring company procedures are followed and a high level of customer service is provided review as required and highlight risks and opportunities.
• Reflecting a professional company image through all communications and actions both internally and externally.
• Ensure service levels meet the standards agreed with clients. Ensuring that the best interests of the client and customers are taken into account at all times. Ensure a quality company image is portrayed by site based staff at all times and our clients business as well.
• Operate within agreed operational and / or management guidelines.
• Ensure a truly customer focused culture developing excellent relationships and effective client and team relationships through good communication taking ownership delivering our commitments and working together.
• Always promote a professional corporate and positive image be helpful and courteous at all times.

H&S & Governance

Ensure all tasks are carried out within company H&S guidelines ensuring all aspects of service delivery are undertaken in a safe manner.

• Operate within agreed operational and / or management guidelines.
• Working within the limits of the Atlas Corporate Governance.
• Freedom to elevate any H&S issues to Atlas in the event of serious concerns and to liaise with contract leadership team.

About You

Minimum Qualifications Certifications and Training required

• GSCE in English and Maths or Equivalent

Essential Knowledge Skills and Experience for this role

• Experience in a similar role and a proven record in this type of work.
• Previous line management experience.
• Previous experience of producing reports for statistical purposes.

About The Company

At Atlas Workplace Services we believe great buildings start with great people. That's why we've reimagined facilities management to put people first those who work in the spaces we care for and those who deliver our services every day.

We're not just another FM provider we're a top-10 industry leader committed to doing things differently with a personal touch smart technology and a passion for going the extra mile.

As part of an Employee Ownership Trust (EOT) Atlas Workplace Services is proud to be a company where our people have a meaningful stake in our success. Being part of an EOT isn't just about sharing in the companys performance; it's about creating a culture of shared responsibility collaboration and pride in what we achieve together.

Required Experience : IC

Key Skills

• Corporate Risk Management
• Electronics
• Infection Control
• Bakery
• ELV
• Accident Investigation

Employment Type: Full Time

Experience: years

Vacancy: 1