Cookie Crew

Insomnia Cookies; Salisbury; On-site; GBP 10,000 - 40,000; Part time

Job summary

A popular cookie company is seeking Cookie Crew members for their new Salisbury location. The role involves greeting customers, taking orders, baking cookies, and ensuring a warm experience. Ideal candidates should have customer service experience, be personable, and able to work flexible hours including nights and weekends. Competitive perks include daily pay, paid time off, and employee discounts on cookies.

Benefits

Flexible part-time schedules

Pay-on-Demand

Paid vacation and sick time

Pet insurance

Interactive training

Job stability

Promotional opportunities

Employee discounts

Free cookies with every shift

Qualifications

• At least 6 months of experience in a customer service role.
• Personable, outgoing demeanor preferred.
• Must be able to lift up to 40 lb boxes.
• Must be 18 years or older.
• Availability for nights, weekends, and holidays.

Responsibilities

• Greet guests and take their orders.
• Help customers understand menu items.
• Bake cookies and scoop ice cream.
• Package and send out delivery orders.
• Maintain cleanliness in the bakery.

Skills

Customer service experience

Personable demeanor

Great communication skills

Organizational skills

Math skills

Job description

Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Cookie Crew for our brand new Salisbury, MD location! As a member of the Cookie Crew, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

SOME OF OUR SWEET COOKIE CREW PERKS:

• Flexible part-time work schedules
• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE COOKIES with every shift!

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS & EXPERIENCE:

• At least 6 months of experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States