Cookie Crew

Insomnia Cookies; North East; On-site; GBP 10,000 - 40,000; Part time

Job summary

A late-night dessert company in North East England is looking for a Cookie Crew member. The role involves customer interaction, baking delicious cookies, and providing excellent service. Ideal candidates possess strong communication skills and a customer service focus. This position offers flexible part-time hours and a fun, team-oriented environment.

Benefits

Flexible part-time work schedules

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Interactive training & mentorship

Job stability

Growth and promotion opportunities

Employee discount and FREE COOKIES

Qualifications

• At least 6 months of experience in a customer service focused role preferred.
• Personable, genuine, outgoing demeanor.
• Legally eligible to work in the United States.

Responsibilities

• Greet guests and take their orders.
• Help customers with menu items.
• Bake cookies and ensure correct delivery orders.

Skills

Customer service focus

Communication skills

Organizational skills

Ability to lift 40 lb boxes

Job description

Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Cookie Crew for our brand new Durham, NH location! This new store opening will be located at 9 Madbury Rd, Durham, NH 03824. As a member of the Cookie Crew, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

Check out some of our content vids below to learn more:

Who We Are!

Insomnia Cookies Timeline

Core Values

SOME OF OUR SWEET COOKIE CREW PERKS:

• Flexible part-time work schedules
• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE COOKIES with every shift!

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS & EXPERIENCE:

• At least 6 months of experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States