COO at Scaling healthtech platform

Jack & Jill/External ATS; Greater London; On-site; GBP 100,000 - 150,000; Full time

Job summary

A healthtech platform in London is looking for a Chief Operating Officer to lead rapid operational scale and maturity. This role focuses on building scalable processes and enhancing customer experience. Ideal candidates will have over 10 years of operational leadership in technology firms and proven success in business scaling. The position offers significant influence in a rapidly growing company.

Qualifications

• Ten or more years of operational leadership experience, including senior roles in high-growth technology companies.
• Demonstrated success scaling a business through Series A to Series B or equivalent growth stages.
• Strong financial capability, including budgeting, forecasting, and commercial modelling.

Responsibilities

• Build and manage the operating model, processes, and systems for scale.
• Strengthen commercial operations, unit economics, pricing, and retention performance.
• Own company-wide operational compliance, including information security and data protection.

Skills

Operational leadership experience

Financial capability

Commercial modelling

Regulatory compliance

Job description

This is a job that we are recruiting for on behalf of one of our customers.

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Chief Operating Officer

Company Description

Scaling healthtech platform

Job Description

We are seeking a Chief Operating Officer to lead the next phase of operational scale and organisational maturity for a rapidly growing healthtech platform. This pivotal role involves building scalable systems, processes, and performance frameworks across multiple functions, ensuring predictable delivery and commercial outcomes. You will drive commercial rigor, compliance, and enhance customer experience, positioning the company for rapid growth.

Location

London, UK

Why this role is remarkable

• A pivotal leadership role with influence across all operational and commercial dimensions
• Opportunity to shape a platform that is redefining how patients access healthcare
• Lead a scaling business through its next phase of rapid growth and market expansion

What you will do

• Build and manage the operating model, processes, and systems for scale across Customer Success, Support, Data, and Marketing
• Strengthen commercial operations, unit economics, pricing, and retention performance, managing budgeting and financial discipline
• Own company-wide operational compliance, including information security, data protection, and clinical governance in a regulated environment

The ideal candidate

• Ten or more years of operational leadership experience, including senior roles in high-growth technology companies
• Demonstrated success scaling a business through Series A to Series B or equivalent growth stages
• Strong financial capability, including budgeting, forecasting, and commercial modelling, with proven ability to build teams

How to Apply

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