Convenience Store Manager — Lead, Elevate Customer Experience

Sainsbury's Supermarkets Ltd; Overton; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading UK supermarket chain is seeking a Convenience Store Manager. In this role, you will take full control of your store, striving to provide excellent customer experiences while managing a team. Your responsibilities include overseeing operations, ensuring safety standards, and planning for future trading activities. Strong leadership skills and the ability to make data-informed decisions are essential. This position offers competitive salary and a range of benefits.

Benefits

Private Healthcare

Interest-free car loan

Annual bonus scheme

Discount card

Generous holiday entitlement

Pension matching

Employee share scheme

Wellbeing support

Cycle to Work scheme

Gym membership discounts

Qualifications

• Experience leading a retail operation with accountability for customer and financial outcomes.
• Ability to model excellent service and business values for teams.
• Experience managing employee relations cases confidently.

Responsibilities

• Lead your store as a Convenience Store Manager.
• Ensure customer satisfaction and operational excellence.
• Manage the trading activities of the store effectively.

Skills

Customer experience improvement

Leadership

Data-driven decision making

Employee relations management

Change management

Financial performance oversight

Job description

A leading UK supermarket chain is seeking a Convenience Store Manager. In this role, you will take full control of your store, striving to provide excellent customer experiences while managing a team. Your responsibilities include overseeing operations, ensuring safety standards, and planning for future trading activities. Strong leadership skills and the ability to make data-informed decisions are essential. This position offers competitive salary and a range of benefits.