Controls Service Engineer in Telford

Energy Jobline CVL; Telford; Hybrid; GBP 50,000 - 55,000; Full time

Job summary

A leading automation specialist in the UK is looking for a Controls Service Engineer to provide technical support to engineering clients. The role offers a competitive salary of £50,000 – £55,000 plus additional allowances. Engineers will work in a hybrid model and be part of a dynamic team focused on automation projects. Excellent communication skills and experience with PLCs are essential. Apply to support major manufacturing companies!

Benefits

Company Pension

Time off in lieu

25 days holiday

Qualifications

• Relevant qualifications such as Electrical/Controls Apprenticeship, HNC or Degree are necessary.
• Experience with PLCs at modification/design level is required.
• Solid client-facing skills and ability to work under pressure are essential.

Responsibilities

• Respond to logged tickets for minor faults.
• Log onto customer PLCs remotely to fault find and troubleshoot.
• Attend handover meetings with Project Managers.

Skills

PLC modification/design

Excellent communication skills

Remote access via VPN

Client-facing skills

Education

Electrical/Controls Apprenticeship, HNC or Degree

Tools

Siemens TIA Portal

Job description

Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with leading energy companies worldwide. We focus on the Oil & Gas, Renewables, Engineering, Power and Nuclear markets as well as emerging technologies in EV, Battery and Fusion.

Controls Service Engineer

Salary: £50,000 – £55,000 (depending on experience and skillset) + £3,500 on call allowance + Car Allowance OR Company Car

Location: Telford OR Nottingham based

Hours: 8am – 5pm (Hybrid option during in‑office weeks, 1 day per week considered)

Benefits: Company Pension, Time off in lieu, 25 days holiday

About the Role

The client is a leading automation specialist providing technical solutions to businesses across the globe, with an extensive portfolio across leading engineering and manufacturing companies. They are expanding and require three Controls Service Engineers to join their skilled and enthusiastic team. The successful engineers will provide technical support both online and face‑to‑face, with customer satisfaction at the forefront.

Key Responsibilities

• Respond to logged tickets for minor faults
• Log onto customer PLCs remotely – fault find, troubleshoot and modify code
• Book faults for visits later in the week
• Attend handover meetings with Project Managers
• Be available for client calls/emails due to PLC related faults
• Provide remote/on‑site/email/phone support to resolve issues
• Work on a 24/7 on‑call rota – 2 weeks a month, prepared for short notice and unsociable hours

Skills & Experience

• Relevant qualification: Electrical/Controls Apprenticeship, HNC or Degree
• Significant experience with PLCs at modification/design level
• Ability to log in remotely via VPN and navigate diagnostic pages
• Excellent communication skills to obtain diagnostic information from clients
• Experience with Siemens TIA Portal is desirable but not required
• Solid client‑facing/communication skills
• Self‑reliant, self‑motivated and able to work under pressure

Why Join Us?

This is a fantastic opportunity for a Controls Service Engineer to work on exciting automation projects and provide top‑of‑the‑line support for some of the UK’s biggest manufacturing/engineering companies.

Equal Opportunities

ATA is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of race, gender, religion, disability, sexual orientation, age, marital status or civil partnership status, or any other protected characteristic.