Controls Service Engineer

My Four Wheels; Toddington; Hybrid; GBP 50,000 - 55,000; Full time

Job summary

A leading automation specialist is seeking a Controls Service Engineer to join their team in the UK. In this role, you will provide technical support, alternating between in-office tasks and on-call responsibilities. The ideal candidate will have significant experience with PLCs and possess strong communication skills. The position offers a salary of £50,000 - £55,000, a £3,500 on-call allowance, and various benefits including a company pension and 25 days holiday. This is a great opportunity for those passionate about advancing automation solutions.

Benefits

£3,500 on call allowance

Company Car

Company Pension

Time off in lieu

25 Days holiday

Qualifications

• Proven experience working with PLCs at modification/design levels.
• Ability to communicate effectively to gather information for diagnostics.
• Capability to work under pressure in various environments.

Responsibilities

• Provide technical support online and face to face.
• Respond to logged tickets, troubleshoot PLC faults remotely.
• Be available for client calls/emails to resolve PLC related issues.

Skills

Experience with PLCs

Communication skills

Self-motivated

Remote login abilities

Experience with Siemens TIA Portal

Education

Relevant qualification (Electrical/Controls Apprenticeship/HNC or Degree)

Job description

About the Role

Our client is a leading automation specialist providing technical solutions to businesses across the globe with an extensive client portfolio across leading engineering and manufacturing companies. They are passionate about developing technologically advanced solutions to help improve and advance manufacturing capabilities.

Due to expansion and the needs of their ever-increasing client base, they require 3 Controls Service Engineers to join their skilled and enthusiastic team.

The successful Controls Service Engineers will provide technical support both online and face to face with customer satisfaction at the forefront of their mind.

Key Responsibilities

The role of Controls Service Engineer will be split across the month between in-office and on-call/from home alternating weekly.

• In-office: Responding to logged tickets for minor faults; Logging onto customer PLCs remotely - fault finding/troubleshooting and making modifications to code; Booking in faults for visits later in the week; Attending handover meetings with Project Managers.


• On-call/from home: Be available for client calls/emails due to PLC related faults; Providing support - remotely/onsite/via email/via phone call to resolve issue; This role is on-call 12/7 2 weeks a month swapping 6am-6pm/6pm - 6am – you must be prepared to work on an on‑call rota at potentially short notice and during unsociable hours.

Preferred Skills & Experience

• A relevant qualification e.g. Electrical/Controls Apprenticeship/HNC or Degree


• Significant experience working with PLCs to modification/design level


• Be able to log in remotely via VPN and direct yourself through diagnostic pages


• Have the ability to communicate well with clients to procure required information for diagnostics


• Siemens TIA Portal is desirable though not a prerequisite


• Solid client facing/communication skills


• Self-reliant, self‑motivated and able to work under pressure

Benefits

• Salary: £50,000 - £55,000 (depending on experience and skillset)


• £3,500 on call allowance


• Car Allowance OR Company Car


• Location: Home based – Covering the South of UK


• Hours: 8am - 5pm / 12/7 call‑out rota bi‑weekly 6am - 6pm/6pm - 6am


• Company Pension


• Time off in lieu


• 25 Days holiday

Why Join Us?

This is a fantastic opportunity for a Controls Service Engineer looking to work on exciting automation projects, providing top of the line support for some of the UK's biggest manufacturing/engineering companies.

Next Steps

If you wish to be considered for this opportunity then please respond with your intention as we are looking to fill this role in the coming few weeks, you will then be contacting by one of our Recruitment Consultant who will be able to provide more details.

Equal Opportunities

ATA is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.