Controls Service Engineer

ATA Recruitment; England; Remote; GBP 50,000 - 55,000; Full time

Job summary

A leading automation specialist is seeking a Controls Service Engineer to provide technical support to its clients across the South of the UK. The role involves troubleshooting PLC issues both remotely and onsite. The ideal candidate should possess significant experience with PLCs, effective communication skills, and be prepared to work on an on-call rota. Competitive salary and benefits are offered, along with opportunities for growth on exciting automation projects.

Benefits

Company Pension

Time off in lieu

25 Days holiday

Car Allowance or Company Car

Qualifications

• Relevant qualification in Electrical/Controls.
• Significant experience working with PLCs.
• Ability to communicate effectively with clients.

Responsibilities

• Respond to logged tickets for minor faults.
• Troubleshoot PLCs remotely.
• Provide on-call technical support.

Skills

Electrical/Controls Apprenticeship/HNC or Degree

Experience with PLCs

Remote login via VPN

Strong communication skills

Siemens TIA Portal knowledge

Self-motivated and able to work under pressure

Job description

Controls Service Engineer

Salary: £50,000 – £55,000 (depending on experience and skillset) + £3,500 on call allowance + Car Allowance OR Company Car
Location: Home based - Covering the South of UK
Hours: 8am – 5pm / 12/7 call‑out rota bi‑weekly 6am - 6pm/6pm - 6am
Benefits: Company Pension, Time off in lieu, 25 Days holiday

About the Role

Our client is a leading automation specialist providing technical solutions to businesses across the globe with an extensive client portfolio across leading engineering and manufacturing companies. They are passionate about developing technologically advanced solutions to help improve and advance manufacturing capabilities.

Due to expansion and the needs of their ever‑increasing client base, they require 3 Controls Service Engineers to join their skilled and enthusiastic team. The successful Controls Service Engineers will provide technical support both online and face‑to‑face with customer satisfaction at the forefront of their mind.

Key Responsibilities

The role of Controls Service Engineer will be split across the month between in‑office and on‑call/from home alternating weekly.

Responsibilities in‑office

• Responding to logged tickets for minor faults
• Logging onto customer PLC’s remotely – fault finding/troubleshooting and making modifications to code
• Booking in faults for visits later in the week
• Attending handover meetings with Project Managers

Responsibilities on‑call/from home

• Be available for client calls/emails due to PLC related faults
• Providing support – remotely/onsite/via email/via phone call to resolve issue

This role is on‑call 12/7 2 weeks a month swapping 6am-6pm / 6pm - 6am – you must be prepared to work on an on‑call rota at potentially short notice and during unsociable hours.

Preferred Skills & Experience

To be successful in your application for this Controls Service Engineer role you will need:

• A relevant qualification i.e. Electrical/Controls Apprenticeship/HNC or Degree
• Significant experience working with PLC’s to modification/design level
• Be able to log in remotely via VPN and direct yourself through diagnostic pages
• Have the ability to communicate well with clients to procure required information for diagnostics
• Siemens TIA Portal is desirable though not a prerequisite
• Solid client facing/communication skills
• Self‑reliant, self‑motivated and able to work under pressure

Why Join Us?

This is a fantastic opportunity for a Controls Service Engineer looking to work on exciting automation projects, providing top‑of‑the‑line support for some of the UK’s biggest manufacturing/engineering companies.

Remuneration & Benefits

Salary: £50,000 – £55,000 (depending on experience and skillset) + £3,500 on call allowance + Car Allowance OR Company Car
Location: Home based - Covering the South of UK
Hours: 8am – 5pm / 12/7 call‑out rota bi‑weekly 6am - 6pm/6pm - 6am
Benefits: Company Pension, Time off in lieu, 25 Days holiday

If you wish to be considered for this opportunity then please respond with your intention as we are looking to fill this role in the coming few weeks, you will then be contacting by one of our Recruitment Consultant who will be able to provide more details.

ATA is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.