Controls Assessor

Description This; Swindon; Hybrid; GBP 32,000 - 48,000; Full time

Benefits offered by this job

Private medical insurance

Competitive pension

Annual performance-related bonus

Training and development

Salary sacrifice scheme

Life assurance

Wellhub

Volunteer days

Job summary

Nationwide is seeking a Controls Assessor (QC) to conduct quality checks on EDD AML cases, identifying risks and ensuring robust customer due diligence. You will review investigations and risk assessments across data sources, delivering constructive feedback to frontline teams.

This hybrid role supports flexible office-based and home working across locations including Swindon, Northampton and Bournemouth, with internal progression opportunities and a focus on protecting society from economic

Qualifications

• Good knowledge of Economic Crime, specifically AML workstreams for Enhanced Due Diligence case types.
• Excellent investigation experience, inclusive of data analysis and decision making.
• The ability to produce quality documentation and reporting.
• Strong time management, prioritisation, and organisation skills.

Responsibilities

• Undertake quality checks on cases within the EDD AML teams to identify risks to the Society.
• Review investigations into money laundering suspicions and customer risk assessments using internal and external data sources.
• Provide feedback to operational teams on QC findings and recommendations.
• Learn new QC processes to support multiple workstreams and evolve capability.

Skills

AML

Investigations

Data analysis

Documentation

Time management

Job description

We have a unique opportunity within our Quality Checking team in Economic Crime Strategy for a talented and ambitious individual to come and join our mission to protect the Society against Economic Crime.

This role is in a department with an outstanding reputation, captivating subject matter and industry leading results that will see you reacting to ever changing methods of economic crime, whilst striving to deliver exceptional member experience.

For this role we require an individual who has experience in Enhanced Due Diligence (EDD) Anti Money Laundering (AML) case types.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, Northampton or Bournemouth office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here .

Whilst these locations are where we are primarily looking to fill the role, if you’re an internal applicant based in a different location we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to hybrid working here .

We are happy to consider flexible working approaches to help you perform at your best.

Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.

If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.

Uncompromisingly Customer, whatever our role

The extras you’ll get

Private medical insurance

A highly competitive pension to help you build a strong foundation for retirement

Access to an annual performance-related bonus

Training and development to help you progress your career

A great selection of additional benefits through our salary sacrifice scheme

Life assurance to provide peace of mind for you and your loved ones in the event of your death

Wellhub – access to a range of free and paid options for health and wellness

Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

Disability Confident

We’re not just guided by data, we’re driven by the real experiences of our people. We’re a Disability Confident Level 3 Leader, the highest level.

That’s why we’re constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs, we’re here to support you. If you need any additional support throughout your application journey, email our team at Recruitment Support.

Apply safely with Nationwide

Recruitment scams can look convincing, so take a moment to check the role is listed on our official careers site and read our guidance on Don’t be conned by a job scam.

The hiring manager for this role is Scott Peet, and the main recruitment contact is Amy Baxter.

Banking - but fairer, more rewarding, and for the good of society

What you’ll be doing

As a Controls Assessor (QC), you will be responsible for undertaking quality checks on cases worked primarily (but not exclusively) in the EDD AML teams in order to identify potential risks to the Society.

This will involve checking investigations into suspicions of money laundering processes as well as checking detailed customer risk assessments that have been undertaken on members utilising multiple internal and external data sources, making recommendations relating to the future management of these relationships in line with internal risk appetite.

You will be responsible for providing feedback to the operational teams of findings within the QC assessment.

As part of this role you will be learning new processes across the QC function to continuously evolve ability to complete QC on various workstreams.

However, you undertake your work, the purpose will always be the same – protecting the Society from Economic Crime.

About you

As a minimum requirement you must have:

Good knowledge of Economic Crime, specifically AML workstreams for Enhanced Due Diligence case types.

Excellent investigation experience, inclusive of data analysis and decision making.

The ability to produce quality documentation and reporting.

Strong time management, prioritisation, and organisation skills.

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

Job Info

• Job Identification 5382
• Apply Before 10/11/2026, 10:55 PM
• Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB Richmond Hill, Bournemouth, Dorset, BH2 6EP, GB Kings Park Road, Northampton, Northamptonshire, NN3 6NW, GB