Controller and Adminstrator

Crowfly Cars; Great Missenden; On-site; GBP 60,000 - 80,000; Part time

Job summary

A transportation service company in Great Missenden is seeking a dependable Office Administrator. In this frontline role, you'll book customer journeys, manage emails, and coordinate driver schedules. Ideal candidates will excel at multitasking and possess strong communication skills. Flexibility is offered, with both full-time and part-time options available for immediate start.

Qualifications

• Travel to Great Missenden or have your own car.
• Strong multitasking, organization, and communication skills.
• Calm under pressure and able to manage a busy workload.
• Good attention to detail and ability to follow instructions.
• Basic computer literacy (email, web systems).
• Willing to complete a CRB/DBS check.
• Previous admin or customer service experience is helpful.

Responsibilities

• Answer incoming calls and book customer journeys.
• Manage emails, booking confirmations, and account queries.
• Coordinate driver schedules and update job logs.
• Support with daily admin duties and internal systems.
• Organize daily workflow and follow team leaders' instructions.

Skills

Strong multitasking skills

Effective communication

Attention to detail

Organizational abilities

Job description

Overview

Crowfly is looking for a dependable and motivated Office Administrator to join our growing team. This is a frontline role in our busy taxi and airport transfer office, ideal for someone who thrives in a fast-paced environment and enjoys working with people.

Responsibilities

• Answering incoming calls and booking customer journeys
• Managing emails, booking confirmations, and account queries
• Coordinating driver schedules and updating job logs
• Supporting with daily admin duties and internal systems
• Multitasking effectively while maintaining high attention to detail
• Organising daily workflow and following instructions from team leaders
• Maintaining a professional and friendly approach with both customers and drivers

Requirements

• Must be able to travel to Great Missenden or have your own car
• Strong multitasking, organisation, and communication skills
• Calm under pressure and able to manage a busy workload
• Good attention to detail and ability to follow instructions
• Basic computer literacy (email, web systems)
• Honest, punctual, and hard-working
• Willing to complete a CRB/DBS check
• Previous admin, customer service, or dispatch experience is helpful (training will be provided)

Employment Type

• Flexible: PAYE or Self-Employed (Service Contract Basis)
• Immediate start available – full or part-time options