Control Tower Assistant, 4PL

DSV Road GmbH; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is looking for a Control Tower Assistant in Bristol. This role is pivotal in ensuring smooth operations by managing daily irregularities and providing exceptional customer service. You'll be part of a global company committed to sustainability and employee growth. With a focus on compliance and operational excellence, this position offers a competitive salary and numerous employee benefits. Join a dynamic organization that values inclusivity and supports your career development in the logistics sector.

Benefits

Enhanced annual leave entitlement

Salary sacrifice schemes for ultra-low emissions cars

WeCare app for wellbeing support

LifeWorks app for cashback and discounts

Life insurance with probate support

Eyecare vouchers

Qualifications

• Ability to manage daily operational challenges effectively.
• Strong analytical skills and logical thinking ability.

Responsibilities

• Handle daily operational irregularities and ensure compliance.
• Liaise with customers and suppliers to provide excellent service.

Skills

Analytical Skills

Customer Service

MS Office Proficiency

Ability to Work Under Pressure

Logical Thinking

Flexibility and Adaptability

Job description

If you are a current DSV employee interested in a position in another country, please contact your Human Resources representative to discuss the application process and requirements.

Due to growth, DSV is seeking to recruit. Please see the links at the bottom of the page to learn more about DSV.

Position: Control Tower Assistant - Bristol

This role ensures smooth operations by handling daily irregularities, liaising with customers and suppliers, and maintaining compliance with security, safety, company, and environmental regulations.

Key Tasks

1. Handle tasks of low to medium complexity.
2. Manage daily operational challenges or irregularities, escalating when necessary.
3. Provide excellent customer service by liaising with customers and suppliers.
4. Follow Standard Operating Procedures (SOPs) and Internal Operating Procedures (IOPs).
5. Support the team by completing additional tasks as required.
6. Ensure compliance with security, safety, company, and environmental regulations.

Skills and Competencies

• Ability to work under pressure.
• Flexible and adaptable.
• Strong analytical skills.
• Logical thinking ability.
• Excellent command of the English language.
• Proficiency in MS Office.

What We Offer

Competitive salary package and opportunities to grow within a successful, global company with over 75,000 employees across more than 95 countries.

Join a company committed to sustainability initiatives and aligned with our core values. For more details, see the links at the bottom of the page.

Employee benefits include:

• Enhanced annual leave entitlement, increasing with service length.
• Salary sacrifice schemes for ultra-low emissions cars and bicycles.
• WeCare app for physical and mental wellbeing support.
• LifeWorks app for cashback and discounts.
• Life insurance with probate support.
• Eyecare vouchers.

Note: We do not accept CVs from recruitment agencies unless directly engaged by DSV. Agencies should contact [e-mail].

Learn more about DSV Careers below.

DSV values inclusivity, diversity, integrity, and respect. With approximately 75,000 employees worldwide, we are committed to sustainability and delivering high-quality logistics services. We foster collaboration, transparency, and a culture of respect. If you're talented, driven, and eager to grow, we support your career development within our dynamic organization.