Control Manager

JPMorganChase; Bournemouth; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading global financial institution in Bournemouth seeks a Control Manager to ensure a robust control environment in KYC Operations and Digital Document Services. This role entails managing operational risks, directing a data-driven analysis, and partnering with multiple teams across the organization for effective advisory support. The ideal candidate possesses strong analytical skills, excellent communication abilities, and relevant industry experience. This position offers an engaging environment focused on operational excellence and continuous improvement.

Qualifications

• Relevant work experience in the Financial Industry.
• Strong verbal and written communication skills.
• Excellent analytical skills and attention to detail.
• Strong time management skills and self-direction.

Responsibilities

• Manage operational risks and controls.
• Conduct data analysis for root cause analysis.
• Advise on regulatory risks and operational practices.
• Cultivate a proactive risk and control culture.

Skills

Analytical skills

Verbal communication

Written communication

Relationship building

Time management

Job description

Overview

Do you have excellent analytical skills and experienced within financial industry? Then you found the right position for you!

As a Control Manager within the Client Onboarding & Documentation (CO&D) team, you will work for the Issue Management and Advisory team lead. You will play a crucial role in the team’s daily operations - the CO&D Global Controls Team is focused on ensuring a robust control environment for Wholesale Know Your Customer (KYC) Operations and Digital Document Services (DDS) teams through the proactive identification and timely remediation of risk.

Responsibilities

• Works closely with management and business to opine on emerging risks and controls necessary to mitigate operational risks
• Interfaces senior management in EMEA including Operations, GFCC teams
• Manages a portfolio of Issue management and advisory from control standpoint
• Uses data analysis and tools in root cause analysis of operational errors and control breaks to create a systematic approach
• Partners with Operations on the sustainable implementation of operational changes; provides guidance and advisory role on the risks and required controls needed to support large scale "Change" initiatives including Business Integrations
• Guides the team on data driven approach for business analysis, issue dimensions, change testing as applicable
• Partners effectively with colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions to drive consistent and rigorous operational risk practices
• Creates a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
• Advises on and continually reassesses key risks and appropriateness of controls to ensure timely identification of significant risks and issues to support an evolving business & regulatory environment
• Ensures operational practices are following relevant risk standards, policies, and regulations to maintain an effective control environment

Qualifications

• Relevant work experience in the Financial Industry
• Strong verbal and written communication skills with ability to influence others and build successful relationships
• Excellent analytical and research skills, detail oriented, ability to deep-dive and investigate issues to reach a successful resolution to applicable parties end to encompass and analyse large sets of data
• Strong time management skills, self-directing and capable of dealing with high pressure, time sensitive tasks
• Quality-focused work ethic with a strong controls mind-set
• Able to demonstrate flexibility and operate in a changeable environment

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.