Contracts Manager - Responsive & Voids

Novus Property Solutions; Yeovil; On-site; GBP 45,000 - 60,000; Full time

Job summary

A property maintenance company in Yeovil is seeking an experienced Contracts Manager to oversee site personnel and manage contracts in a social housing setting. The role involves ensuring contract compliance, budget adherence, and enhancing community value. Ideal candidates will have experience in responsive repairs, a relevant qualification, and a full UK driving license.

Benefits

Attractive salary & benefits

27 Days Holiday plus Bank Holidays

Company pension scheme up to 7.5%

Company Car or Car Allowance

Discounted Healthcare Scheme

Qualifications

• Experience of working within a responsive repairs and voids contract.
• Knowledge of both internal and external works.
• Full UK driving license is required.

Responsibilities

• Manage the selection and formation of site personnel teams.
• Control individual contract progress within time frames and budgets.
• Ensure contract documentation and reports are accurate.

Skills

Experience in responsive repairs and voids contracts

Excellent communication skills

Problem-solving abilities

Education

SMSTS or associated NVQ

Tools

Contract management software

Job description

Overview

Contracts Manager – Location: Yeovil office, covering around Bristol, Dorset, Gloucestershire, Hampshire, Somerset and Wiltshire. Typically working Monday to Friday 39 hours.

As a Contracts Manager for Novus, you’ll see the impact and improvements your role delivers to customers and the team every day. This varied role involves working with and managing a skilled team, within a secure environment with long-term contracts and opportunities to grow and learn. You will lead a small team of Site Managers delivering responsive repairs and void works in a social housing setting, ensuring contracts are completed to programme, with zero defects, within budget and with no risk to health & safety of the operation team, the client, or the public. The successful candidate will be client facing and have extensive knowledge of responsive repairs and voids within a social housing environment, with the team delivering around 65 responsive jobs daily and 12 voids per week.

Alongside your contracts management skills, you’ll look for ways to add real social value to the communities and customers you work with. You will be supported by peers, the team, and management to solve problems and trusted to make decisions to grow and develop relationships and revenue.

What’s in it for you?

• Attractive salary & benefits to suit you
• 27 Days Holiday plus Bank Holidays – option to buy or sell holidays
• Company pension scheme – up to 7.5%
• Company Car or Car Allowance
• Discounted Healthcare Scheme, High street & lifestyle discounts including Taste card, a day paid volunteering per year, length of service awards, and more

Responsibilities

• Manage the selection and formation of site personnel teams (including sub-contractors) as determined by individual contracts.
• Manage site personnel, work activities and resources to meet the requirements of individual contracts.
• Control individual contract progress, focusing on completion within time frames and budget.
• Ensure all necessary contract documentation/reports are accurate and produced on time.
• Attend monthly client meetings to review performance and future planning of works.
• Assist in the presentation of the contract brief to the client.
• Ensure that WIP is maintained and KPI are being met, through an understanding of PPP (Price per property models) and Schedules of rates.

About You

• As an experienced Contracts Manager you will have experience of working within a responsive repairs and voids contract, including both internal and external works, within a social housing environment.
• Ideally you will hold SMSTS or associated NVQ; if expired, we will support renewal. The knowledge and skills that come with the qualification are essential.
• Our preferred candidate will be experienced, knowledgeable, a self-starter focused on delivery, and able to communicate well with the team to ensure everyday operations run smoothly.
• You will need to hold a Full UK driving licence to travel to sites daily along with a DBS check.

About Us

Novus Property Solutions is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 19 locations across Great Britain. We provide a combination of local knowledge and national strength as a social and environmentally responsible family-owned business with a 128-year heritage, delivering a range of bespoke services and solutions to a wide variety of clients. Our vision is to be the leader in building and maintenance solutions, delivered with compassion and care for the communities in which we operate.

We value people and are committed to building an inclusive and diverse workplace that enables our people to bring their full selves to work. We understand that many applicants may not meet every criteria listed, so we encourage you to apply even if you do not meet all the criteria or hold all qualifications. You may be just who we are looking for to join our award-winning Property Maintenance company in this or another role.