Contracts Manager – Responsive Repairs (NHF/SOR) Cornwall

Build Recruitment; England; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Company van & fuel car

Opportunity to work with anEstablished

social housing contractor

Job summary

Build Recruitment is recruiting a Contracts Manager to oversee responsive repairs and maintenance contracts across Cornwall. You will manage day-to-day delivery, oversee teams and subcontractors, and maintain client relationships to hit KPIs, budgets and profitability.

Essential experience includes working with NHF Schedule of Rates (SOR) pricing, variations and valuations, along with strong leadership and communication skills. A full UK driving licence is required.

Qualifications

• Experience as Contracts Manager in social housing responsive repairs.
• NHF Schedule of Rates (SOR) pricing, variations and valuations.
• Experience managing teams and subcontractors.
• Understanding of reactive maintenance and social housing contracts.
• Experience with KPIs, budgets and contract performance.
• Strong client-facing and communication skills.
• Full UK Driving Licence.

Responsibilities

• Manage day-to-day delivery of responsive repairs contracts.
• Oversee supervisors, operatives, trades and subcontractors.
• Monitor KPIs, SLAs, productivity and customer satisfaction.
• Ensure repairs completed within timescales.
• Manage workloads, resources and performance.
• Monitor budgets and contract profitability.
• Build relationships with clients and housing associations.
• Deal with escalated complaints and issues.
• Ensure quality and health & Safety requirements.
• Manage works using Schedule of Rates.

Skills

SOR knowledge

Contract management

Team leadership

Budget management

Client liaison

Driving licence

Job description

Build Recruitment is recruiting a Contracts Manager to oversee responsive repairs and maintenance contracts across Cornwall. You will manage day-to-day delivery, oversee teams and subcontractors, and maintain client relationships to hit KPIs, budgets and profitability.

Essential experience includes working with NHF Schedule of Rates (SOR) pricing, variations and valuations, along with strong leadership and communication skills. A full UK driving licence is required.