Contracts Manager - General

Sovereign Housing Association Limited; Basingstoke; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading housing association in Basingstoke is looking for a Contractor Manager to oversee compliance programmes from lift maintenance to asbestos compliance. The successful candidate will manage contractor performance, ensure safety standards, and handle a budget of around £5 million annually. Essential skills include contractor management experience and strong knowledge of building services legislation. This role offers flexible working and a range of benefits including a generous pension scheme and wellbeing days.

Benefits

25 Days Holiday + Bank Holidays

Flexible benefits package for holiday

Paid Wellbeing days

Matched pension scheme up to 12%

Enhanced maternity/adoption pay

Enhanced paternity pay

Private medical and dental insurance options

Wellbeing discounts and Gym Memberships

Qualifications

• Proven experience managing third-party suppliers or contractors.
• Strong knowledge of legislation and compliance in building services.
• Excellent financial, organisational, and project management skills.
• Ability to interpret technical documents.
• Proficiency in Microsoft Office and relevant systems.
• Strong interpersonal and communication skills.
• Willingness to travel across SNG sites.

Responsibilities

• Oversee delivery of outsourced compliance programmes.
• Manage contractor performance across all localities.
• Lead contractor meetings and review risk assessments.
• Ensure high health, safety, and environmental standards.
• Manage a budget of circa £5 million per annum.
• Support procurement and deliver robust reporting.
• Act as a key contact between contractors and customers.

Skills

Managing third-party suppliers

Knowledge of building services legislation

Financial and project management

Interpreting technical documents

Microsoft Office proficiency

Communication and influencing skills

Willingness to travel

Education

NVQ Level 3 in Engineering

IOSH Managing Safely or NEBOSH General Certificate

Asbestos surveying qualification (P402)

PRINCE2 or equivalent certification

Tools

Compliance management systems

Job description

About the Role

This role offers a unique opportunity to work across a broad range of safety-critical areas, from lift maintenance to asbestos compliance, ensuring contractors deliver safe, high-quality and cost-effective services to our residents.

What you will be doing

Reporting to the Lead Contracts Manager – General, you'll be responsible for:

• Overseeing the delivery of outsourced compliance programmes (e.g. lifts, radon, asbestos, fall arrest systems, sewage treatment).
• Managing contractor performance across all SNG localities, ensuring work is delivered safely, on time, and in line with legal and regulatory obligations.
• Leading contractor meetings, managing improvement plans, and reviewing risk assessments and method statements.
• Ensuring high standards of health, safety, and environmental compliance across all areas.
• Budget management of circa £5 million per annum, ensuring value for money and accurate forecasting.
• Supporting procurement and delivering robust reporting for compliance programmes.
• Acting as a key contact between contractors, local teams, and customers to ensure everyone is informed and engaged.

What we're looking for

Essential:

• Proven experience managing third-party suppliers or contractors.
• Strong knowledge of legislation and compliance in building services (e.g. Lift Awareness, EOR202N, DFG Processes, Asbestos, LOLER, CDM regulations).
• Excellent financial, organisational, and project management skills.
• Ability to interpret technical documents (e.g. fire risk assessments, asbestos surveys).
• Proficiency in Microsoft Office and other relevant systems.
• Strong interpersonal and communication skills, with the ability to influence and challenge when needed.
• Willingness to travel across SNG sites.

Desirable

• NVQ Level 3 in Engineering or equivalent technical qualification.
• IOSH Managing Safely or NEBOSH General Certificate.
• Asbestos surveying qualification (e.g. P402).
• Experience managing compliance within a large housing association.
• PRINCE2 or equivalent project management certification.
• Level 2 Safety Awareness in lifting equipment in Social Housing.
• Level 2 Award in Asset and Building compliance.

Your Benefits

We have some great benefits at SNG, including:

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional paid Wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% andLife cover at 4x salary
• Enhanced maternity/adoption pay
• Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

We offer flexible working, professional development opportunities, and a chance to be part of something meaningful. We're passionate about inclusion for all and creating a workplace where everyone can thrive.

It's a fantastic time to join us at SNG!. We have an ambitious corporate plan to deliver an inspiring agenda of change and growth in a sustainable way. You'll be joining a highly skilled team at the forefront of driving these improvements and we'd love to hear from you to explore your skills and experience further.