Contracts Manager

Johnson Controls; Sunbury-on-Thames; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A global leader in building technologies is seeking a UK Contracts Manager to lead fire suppression projects across the UK. The role involves managing teams, ensuring high-quality installations, maintaining customer relationships, and driving project performance. Candidates should possess a strong background in fire suppression and excellent problem-solving skills, along with a willingness to travel regularly and a full UK driver's licence. Competitive salary and comprehensive benefits package offered.

Benefits

Competitive salary

Company car and bonus

25 days paid holiday plus bank holidays

Private medical cover

Comprehensive benefits package

Cross-training opportunities

Career development

Qualifications

• Strong background in Fire Suppression, BSEN12845 & NFPA/FM standards.
• Willingness to travel regularly across the UK.
• Full UK driver's licence.

Responsibilities

• Lead a team delivering complex fire suppression projects.
• Ensure customer satisfaction and project performance.
• Monitor budgets and manage financial work bank.

Skills

Problem-solving

Organisational skills

Communication skills

Technical expertise in fire suppression systems

Attention to detail

Team leadership

Job description

We are recruiting a UK Contracts Manager to join our fast-growing Regional Installation team. This influential role will lead a team delivering large, multi-complex fire suppression projects, ensuring high-quality installations and a seamless customer experience.

Key Responsibilities

• Work closely with key customers and manage major commercial projects in UK city centres. (Initial projects located - South England, Midlands, North West)
• Lead Project Site Managers, Engineers and subcontractors on site
• Ensure seamless installation, customer satisfaction, and project performance
• Join our Fire Suppression Senior Leadership panel to shape strategies and execution plans across the UK
• Drive growth and development opportunities for our employees, lead and drive initiatives within installation teams
• Take responsibility for delivery, quality, health & safety, and financial performance
• Manage your own financial work bank, focusing on optimisation and cost management
• Build and maintain strong customer relationships
• Maximise project margins with support from Quantity Surveyors

How You Will Do It

• Maintain close working relationships with Regional Install teams
• Monitor and advise on defects or scope deviations
• Implement procedures, brief staff, and ensure best practice
• Plan and schedule manpower and equipment to meet deadlines and budgets
• Ensure documentation is accurate and completed on time
• Conduct safety and quality audits
• Identify training needs through performance assessments and appraisals
• Monitor budgets, prepare reports, and manage debt disputes with Credit Control
• Conduct installation pre-bid reviews and configure complex systems
• Troubleshoot and resolve technical issues during installations
• Provide technical support and verify system functionality
• Train clients on system operation and maintenance
• Collaborate with sales, engineering, procurement, design, and project management
• Contribute to continuous improvement and process efficiency
• Support growth by identifying market trends and margin opportunities
• Assist with customised solution design
• Support regional management in quality, health & safety, and financial delivery
• Technical expertise in installing, configuring, and troubleshooting complex systems
• Strong background in Fire Suppression, BSEN12845 & NFPA/FM standards
• Excellent problem-solving, organisational, and communication skills
• Attention to detail in installation and documentation
• Willingness to travel regularly across the UK
• Full UK driver's licence

Preferred

• Knowledge of fire legislation and standards
• Experience in fire suppression industry regulations and fixed system planning
• Background in leading and coaching teams

If you have the skills and experience to excel in this role, we would love to hear from you.

Benefits

• Competitive salary, company car and bonus
• 25 days paid holiday plus bank holidays and sick pay
• Hybrid working
• Private medical cover
• Comprehensive benefits package including 7% matched pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle to work scheme, and discount on Johnson Controls security products
• Extensive product and on-the-job/cross-training opportunities with outstanding resources available
• Encouraging and collaborative team environment
• Career development through various career ladders including Customer Service