Contracts Manager

Adler & Allan; Brize Norton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading service provider in environmental solutions is seeking a Contracts Manager in Brize Norton. The successful candidate will oversee all customer contract compliance and management for multiple depots. Responsibilities include providing strategic advice, managing customer portals, producing reports, and collaborating with the sales team for new business integration. The role offers a competitive salary and benefits, including enhanced parental pay, company pension, and training opportunities. Commitment to diversity and inclusion is key to the company's values.

Benefits

Enhanced maternity, paternity and adoption pay

Company pension

Life assurance scheme

Medicare Cash Plan

Refer a friend scheme

Employee assistance programme

Competitive annual leave plus bank holidays

Training and career progression opportunities

Qualifications

• Experience in managing contracts from start to finish.
• Strong communication and negotiation abilities.
• Ability to provide strategic support to teams.

Responsibilities

• Oversee customer contract compliance and management.
• Deliver reports and presentations to customers.
• Support operations and finance with customer queries.

Skills

Contract negotiation

Communication skills

Strategic advice

Job description

Contracts Manager

Location: Brize Norton

Employment Type: Permanent, full-time

Competitive salary plus benefits

The Contracts Manager will be the primary point of contact and oversee all customer contract compliance for specified customers contracted to the Brize Norton depot and associated depots within the Adler and Allan Group. This position will also involve overall responsibility for customer portals and attendance of regular meetings with the customers, producing reports and presentations as required.

The Contracts Manager will also work closely with the sales team to support in relation to new customer bids and the subsequent integration of contracts into Operations.

More about the role

• Day-to-day management of the services being provided and primary PoC for the customers.
• Internal representation of the customers.
• Provide contract leadership.
• Ensure all planned preventative maintenance is as per customer requirements.
• Ensure any reactive or remedial works are completed to a satisfactory standard and timeframe.
• Responsibility for the correct completion of the customers portal.
• Manage performance against the Service Level Agreements.
• Provide reports and presentations to the customers.
• Feedback to customers on problem sites, including suggested works to alleviate future issues.
• Support the Operations team and finance department with any customer queries.
• Consider and review change orders initiated by the customers.
• Attend regular meetings with the customers.
• Resolve any issues arising from the services undertaken.
• Ensure that Adler and Allan and any approved sub-contractors adhere to the customer policies, procedures and relevant requirements.

Qualifications

• Can you provide strategic advice and support to internal teams?
• Can you manage the full lifecycle of contracts from inception to completion?
• Do you possess excellent negotiation and communication skills?

We are looking for an experienced Contracts Manager to join our dynamic team. If you’re skilled in managing contracts, negotiating terms and ensuring compliance, we would love to hear from you.

Additional Information

What we can offer you

• Enhanced maternity, paternity and adoption pay and leave
• Company pension
• Life assurance scheme (x4 salary)
• Medicare Cash Plan (includes cash payments toward dental, medical, therapeutic treatments) with the option to add up to 4 dependants
• Refer a friend scheme
• Employee assistance programme (access to GP appointments and mental health support)
• Competitive annual leave plus bank holidays
• Training and career progression opportunities

Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.