Contracts and Quality Improvement Officer / Practice Manager

Linea; Hawkesley; On-site; GBP 30,000 - 40,000; Part time

Job summary

A healthcare organisation in Hawkesley seeks a candidate for a pivotal role focusing on data analysis and CQC compliance. You will gather and analyze data to support business decisions, conduct mock CQC inspections, and ensure practices meet regulatory standards. The ideal candidate has experience in healthcare administration and strong analytical skills. This is a part-time role, approximately 30 hours per week, based on-site in Birmingham.

Qualifications

• Experience in gathering and analysing complex information in a healthcare sector.
• Background in a senior administration position within GP practices.
• Ability to interact with various stakeholders including patients and management.

Responsibilities

• Collect and analyse data from within the organisation and across practices.
• Support CQC registrations and conduct due diligence checks.
• Conduct mock CQC inspections to support practices.

Skills

Data analysis

Understanding CQC requirements

Communication skills

Report generation

Job description

Key Responsibilities

• Collecting and analysing data from external bodies, from within the organisation and across GP practices and PCN’s to generate reports, dashboards, and visualisations that will support in making business decisions;
• Supporting the Chief Operating Officer in ongoing registration with CQC, conducting due diligence checks and evidence collection on all newly joined practices and any newly registered services.
• Conduct mock CQC inspections for our practices, to support practices with preparation, seek assurances on what is working well, identify outstanding practice and the areas for improvement.
• Ensure financial and quality returns are submitted to commissioners for any contracts held by organisation;
• Working in conjunction with the Head of People and Practices, contributing to the development of our robust series of training / update webinars (specifically relating to governance / compliance).
• Record progress on practice CQC action plans and present evidence to the Chief Operating Officer and / or Governance Board.

Ideal Candidate

• Experience of gathering and analysing complex and business sensitive information within a healthcare / public sector environment;
• Background within a GP practice / PCN in a senior administration position;
• Understanding of CQC requirements and regulations;
• Experience of interacting with a wide range of individuals including patients, staff members, senior managers and external organisations.

We are currently supporting a large healthcare client in the appointment of this integral position to their organisation. This role is 30 hours per week and based on site at their Head Office in Birmingham.

The purpose of the role is to collect and analyse data from within the organisation centrally and across GP practices and PCN’s to generate reports, dashboards, and visualisations that will support in making business decisions and ensuring that the central team, practices and PCN’s are compliant with CQC and other regulatory bodies.

The post will jointly lead on all aspects of CQC analysis for our member practices : providing a supportive role to the practices and supporting the preparation for CQC inspections.

The post holder will also monitor and analyse the organisations GP practice complaints and significant events through the organisation’s intranet, TeamNet.

If you would like to apply for this position please apply via this advertisement with a copy of your most recent CV