Contracts Administrator

Cardo; Wales; On-site; GBP 25,000 - 35,000; Full time

Job summary

A premier building maintenance provider is looking for a Contracts Administrator in Pembrokeshire. The role is crucial for managing day-to-day operations and ensuring high-quality service delivery to clients. Responsibilities include logging jobs, scheduling appointments with tenants, and liaising with various stakeholders. Ideal candidates will have strong communication and organisational skills and be adept at using internal systems. The company promotes a supportive environment with a commitment to diversity and recognition of employees' contributions. Employees enjoy competitive benefits including holiday, career development, and wellbeing support.

Benefits

25 days holiday + BH

Career development

Life Assurance

Wellbeing fund

Employee recognition/referral scheme

Qualifications

• Previous experience in an administrative role.
• Highly organised with the ability to prioritise tasks.
• Confident working with internal systems and client portal.

Responsibilities

• Logging jobs into our internal system.
• Scheduling and communicating appointments with tenants.
• Liaising with clients, operatives, and subcontractors.

Skills

Strong communication

Interpersonal skills

Organisational skills

Proactive problem-solving

Job description

Cardo Group is a trusted provider of building maintenance, refurbishment, and retrofit services for social housing and public sector buildings across the UK. With nationwide coverage and skilled local teams, we deliver a reliable end-to-end service that ensures homes and public spaces are safe, sustainable, and well-maintained. We specialise in responsive repairs and voids, planned maintenance, energy‑efficiency upgrades, compliance works, and major improvement programmes. Our approach combines quality workmanship, strong resident communication, and efficient project delivery to achieve the best outcomes for customers and communities. Driven by ambitious growth plans, we continue to expand our capabilities and adapt to the evolving needs of our clients. Our reputation is built on consistent service delivery, trusted partnerships, and a commitment to doing things the right way. As we grow, so do the opportunities - for our people, our clients, and the communities we support. Cardo Group is becoming one of the UK’s most forward‑thinking maintenance and retrofit providers.

Purpose of the role:

We are pleased to announce an opportunity to bring on board a Contracts Administrator to join our growing team at Cardo in Pembrokeshire.

This is a key support role, working closely with our Contracts Manager to ensure the smooth and efficient running of day‑to‑day operations. The successful candidate will play an important part in delivering quality service to our clients and tenants.

Responsibilities:

• Logging jobs into our internal system
• Scheduling and communicating appointments with tenants
• Using client portals for updates and communication
• Liaising with clients, operatives, and subcontractor
• Monitoring and responding to emails in a timely manner
• Sending regular reports to client
• Raising purchase orders as require
• Supporting the Contracts Manager with general administrative tasks
• Collaborating effectively within a team environment

Qualifications/Experience:

• Previous experience in an administrative role
• Strong communication and interpersonal skill
• Highly organised with the ability to prioritise tasks throughout the da
• Confident working with internal systems and client portal
• A team player with a proactive, problem‑solving mindset

Please note all our roles are subject to Background, Identity & Security checks before commencement of employment.

Benefits:

• 25 days holiday + BH
• Opportunity to purchase additional annual leave
• Career development
• Counselling services and wellbeing app
• Enhanced Maternity/Paternity leave
• Retail & Lifestyle Discount Platform
• Wellbeing fund
• Employee recognition/referral scheme
• Life Assurance

Why Join Cardo Group?

We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with.

Our commitment to Equity, Diversity, and Inclusion is rooted in our core values:

• Teamwork – We collaborate, support one another, and achieve more together.
• Integrity – We act with honesty, fairness, and transparency in everything we do.
• Excellence – We set high standards and deliver quality for our people and our customers.
• Respect – We value every individual and create a space where all voices are heard.

We ensure fair opportunities, embrace diverse backgrounds and experiences, and foster a culture where everyone truly belongs.

Join us on our ambitious, exciting, and inclusive journey.