Contracts Administrator

Cardo (Wales & West); Cardiff; On-site; GBP 21,000 - 26,000; Full time

Job summary

A building maintenance service provider is hiring a Contracts Administrator in Cardiff. This key support role involves logging jobs, scheduling tenant appointments, and liaising with clients and subcontractors. Ideal candidates will have administrative experience and strong communication skills. The role offers a salary of up to £25,500 and the opportunity to support a dynamic team in a growing organization.

Qualifications

• Previous experience in an administrative role.
• Strong communication and interpersonal skills.
• Highly organised with the ability to prioritise tasks throughout the day.

Responsibilities

• Logging jobs into our internal system.
• Scheduling and communicating appointments with tenants.
• Liaising with clients, operatives, and subcontractors.

Skills

Administrative experience

Strong communication skills

Organisation

Internal system proficiency

Team player

Job description

About Cardo Group

Cardo Group is a leading provider of building maintenance and improvement services to social housing providers and public bodies across the UK. With over 1,000 colleagues operating in South Wales, the South West, London, the South East, the Midlands, and Scotland, we continue to expand with ambitious plans for nationwide growth.

We deliver a comprehensive range of services tailored to the needs of our clients and their residents, including:

• Retrofit and energy efficiency upgrades
• Responsive repairs, voids, and disrepair (including damp & mould)
• Compliance and statutory servicing
• Refurbishment and project works
• Mechanical and electrical (M&E) services
• Commercial building maintenance
• Planned maintenance aligned to the Decent Homes Standard

At the heart of our work is a commitment to delivering high-quality services that improve homes and enhance lives.

Job Overview

We are pleased to announce an opportunity to bring on board a Contracts Administrator to join our growing team at Cardo in Cardiff. This is a key support role, working closely with our Contracts Manager to ensure the smooth and efficient running of day-to-day operations. The successful candidate will play an important part in delivering quality service to our clients and tenants.

Key Responsibilities

• Logging jobs into our internal system
• Scheduling and communicating appointments with tenants
• Using client portals for updates and communication
• Liaising with clients, operatives, and subcontractors
• Monitoring and responding to emails in a timely manner
• Sending regular reports to client
• Raising purchase orders as required
• Supporting the Contracts Manager with general administrative tasks
• Collaborating effectively within a team environment

Skills & Experience

• Previous experience in an administrative role
• Strong communication and interpersonal skills
• Highly organised with the ability to prioritise tasks throughout the day
• Confident working with internal systems and client portal
• A team player with a proactive, problem-solving mindset

Salary up to £25,500.

If you’re someone who thrives in a busy environment and enjoys supporting a dynamic team, we’d love to hear from you.

Apply today and join the team at Cardo!

Why Join Cardo Group

At Cardo Group, we are growing, evolving, and building a stable foundation for long-term success. When you join us, you become part of a forward-thinking company that values innovation, integrity, and inclusivity.

We are dedicated to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We recognise that diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with.

Equity – We ensure fair opportunities for growth and success, removing barriers that may stand in the way.

Diversity – We embrace different backgrounds, experiences, and viewpoints, knowing that diversity fuels creativity and progress.

Inclusion – We foster a culture where every team member has a voice and feels a true sense of belonging.

At Cardo Group, EDI is more than a policy, it’s part of who we are. We actively promote an environment where all individuals, regardless of race, gender, age, ability, sexual orientation, or background, can thrive.

Company: Cardo

Job Type: Full Time

Job Location: Cardiff

Position: Contracts Administrator