Contract Support Manager - Rubery

Compass Group UK & Ireland; Birmingham; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading facilities management organization in Birmingham is seeking a Contract Support Manager to prepare reports and maintain contract documentation. The ideal candidate will possess experience in facilities management, strong IT skills, and excellent stakeholder management. This role offers competitive pay at £15.77 per hour and flexible working hours.

Benefits

Free breakfast and lunch

Free parking and EV charging

Access to Starbucks coffee outlet

Qualifications

• Experience in facilities management required.
• Exposure to management reporting preferred.
• Strong IT skills, especially with Excel and PowerPoint.

Responsibilities

• Prepare client review packs and quarterly performance reports.
• Maintain personnel files and manage IT service requests.
• Deliver excellent customer service and maintain accurate contract documentation.

Skills

Facilities management experience

Management reporting

Commercial acumen

Excel skills

PowerPoint skills

Leadership skills

Problem-solving

Decision-making

Communication skills

Stakeholder management

Tools

Excel

PowerPoint

Job description

Overview

Contract Support Manager — Location: Head Office in Rubery, Birmingham. Hourly Rate: £15.77 per hour. Working Pattern: 20 hours per week, ideally over 5 days but open to flexibility.

Benefits

• Free breakfast and lunch available on site
• Free parking and EV charging
• Starbucks coffee outlet

For more information about careers at 14forty and our benefits please visit: Careers at 14forty

Responsibilities

• Prepare client review packs, KPI statistics, and quarterly performance reports with trend analysis (Excel, PowerPoint, etc.).
• Maintain personnel files (P files).
• Support internal and external meetings, including minute taking and document management.
• Manage IT service requests and the reward & recognition voucher scheme (in line with HMRC and Compass processes).
• Arrange travel and accommodation for the management team.
• Maintain accurate contract documentation and support with contract variations.
• Deliver excellent customer service and ensure high standards of accuracy in all reporting.
• Build effective relationships with clients, account teams, and central departments.
• Handle queries and calls promptly and professionally;

About you

• Previous facilities management experience
• Previous exposure to management reporting
• Good commercial acumen
• Strong IT skills - in particular Excel & PowerPoint
• Strong leadership and operational management skills
• Excellent problem-solving and decision-making abilities
• Strong communication and stakeholder management skills

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0310/90506001/52640245/WJ #14Forty

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!