Contract Support Manager

Adecco; Haywards Heath; Hybrid; GBP 43,000 - 49,000; Full time

Job summary

A public sector recruitment partner is seeking a proactive Contract Support Manager to lead their Contracts Team in Haywards Heath. This pivotal role entails overseeing support functions for key services like waste collection and green spaces, ensuring quality public service delivery. Ideal candidates will possess strong leadership skills and relevant contract management experience. This position offers opportunities for hybrid working and an excellent pension scheme.

Benefits

Generous Pension Scheme

Hybrid Working

Commitment to Learning and Development

Wellbeing Support

Easit Travel Scheme

Qualifications

• Experience in leading teams to deliver high performance.
• Proven record in contract management and service delivery.
• Ability to handle budgets and financial tracking.

Responsibilities

• Lead and develop the Contract Support Team.
• Manage administrative support for environmental and facilities services.
• Produce reports and manage supplier relationships.
• Oversee public-facing content and respond to enquiries.

Skills

Leadership

Communication skills

Stakeholder engagement

Administrative competence

Contract monitoring

Education

Relevant qualifications or experience in contract delivery

Job description

Overview

Contract Support Manager

Salary: £43,693 - £48,710

Location: Mid Sussex District Council, Haywards Heath

Adecco Public Sector is proud to be working with Mid Sussex District Council as they seek to recruit a number of permanent roles into their People & Commercial Services Directorate.

About the Role

Mid Sussex District Council is seeking a proactive and highly organised Contract Support Manager to lead the administrative operations of the Contracts Team. This is a pivotal role for someone with strong leadership skills and a passion for delivering high-quality public services.

As Contract Support Manager, you will oversee a team of Contract Support Officers and ensure the smooth running of key support functions that underpin the Council\'s frontline services. These include waste collection, street cleansing, green spaces, and more. You\'ll work closely with suppliers, community groups, and internal stakeholders to drive service excellence and continuous improvement.

Responsibilities

• Leading and developing the Contract Support Team to deliver high performance
• Managing administrative support for a wide range of environmental and facilities services
• Supporting contract monitoring, supplier relationships, and service delivery improvements
• Producing reports, managing budgets, and ensuring accurate financial tracking
• Overseeing public-facing content and ensuring timely responses to customer and Councillor enquiries
• Championing best practice and continuous improvement across contract services

About You

The ideal candidate will bring:

• Relevant qualifications or experience in contract delivery and management
• Strong leadership and team management capabilities
• Excellent communication and stakeholder engagement skills
• Proven experience in administrative roles and customer service
• Sound knowledge of contract monitoring, KPIs, and budget control
• Political awareness and the ability to work effectively in a local government setting

Benefits

• Generous Pension Scheme: Secure your future with our excellent pension plan
• Hybrid Working: Enjoy flexibility with a mix of office and remote work
• Commitment to Learning and Development: Grow your career with tailored training opportunities
• Wellbeing Support: Access our award-winning Employee Assistance Programme via Vita Health Group
• Easit Travel Scheme: Save on your daily commute with Easit

How to Apply

Please apply online via the link provided.

For further information about the role, or to arrange a confidential discussion, please contact our recruitment partner at Adecco, Sam Duggan.

Email:

Closing date for applications is Wednesday 12th November at 11.59pm