Contract Support Lead

Wates; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading construction and property services company in London is seeking an Administrative Support professional to provide comprehensive support to the site team. The role includes coordinating maintenance activities, liaising with contractors, and managing documentation. The ideal candidate has strong organisational skills and experience in a similar role. A customer-focused approach is essential, and opportunities for career development are offered.

Benefits

Competitive salary and benefits

Supportive team environment

Career development opportunities

Qualifications

• Previous experience in a contract support or facilities administration role.
• Strong organisational and communication skills.
• Ability to work independently.

Responsibilities

• Provide comprehensive administrative and contract support to the site team.
• Coordinate reactive and planned maintenance activities.
• Liaise with internal teams and external contractors.

Skills

Strong organisational skills

Communication skills

Proficiency in Microsoft Office

Ability to manage multiple priorities

Customer-focused approach

Tools

CAFM systems

Job description

Responsibilities

• Provide comprehensive administrative and contract support to the site team
• Coordinate reactive and planned maintenance activities
• Liaise with internal teams and external contractors to ensure service delivery
• Maintain accurate records and documentation in line with compliance requirements
• Support reporting, invoicing and procurement processes

Qualifications

• Previous experience in a contract support or facilities administration role
• Strong organisational and communication skills
• Proficiency in Microsoft Office and CAFM systems
• Ability to work independently and manage multiple priorities
• A customer‑focused approach with a commitment to service excellence

Benefits

• Competitive salary and benefits
• A supportive team environment
• Opportunities for career development within Wates Group

Join us in making a difference in how property services are delivered in a high‑profile retail setting.

Employment Checks

Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offences. Additionally, certain roles may be subject to additional pre‑employment checks.

To learn more about the checks included in this process, please click on the following link: National Security Vetting