Contract Support/Helpdesk (Hybrid) in London

Energy Jobline CVL; City Of London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading real estate services provider is seeking a Contract Support / Helpdesk professional to provide comprehensive contract administration support. This London-based role offers hybrid working and opportunities for professional development in a collaborative environment. Candidates should have experience in maintenance planning, strong analytical skills, and proficiency in Microsoft Office. Join a high-performing team that values innovation and teamwork.

Benefits

Professional development opportunities

Flexible remote working

Supportive team environment

Qualifications

• Experience in contract administration and maintenance planning is essential.
• Proficiency in Microsoft Office tools is required.
• Familiarity with finance systems and CAFM systems is preferred.

Responsibilities

• Provide comprehensive contract administration support to the contract team.
• Maintain accurate records of financial transactions and reporting.
• Liaise with client representatives and internal teams.

Skills

Analytical Skills

Organisational Skills

Communication Skills

Proficiency in Microsoft Excel

Proficiency in Microsoft Word

Proficiency in Microsoft PowerPoint

Experience in Maintenance Planning

Familiarity with Concept Evolution

Job description

Contract Support / Helpdesk (London/Hybrid)

CBRE Global Workplace Solutions (GWS) is seeking a Contract Support / Helpdesk professional to join our dynamic team. This London based role offers hybrid working and the opportunity to work within a high‑performing environment that values innovation, collaboration, and excellence.

Job Type: Full‑Time | Permanent

What You’ll Do

• Provide comprehensive contract administration support to the contract team.
• Maintain accurate records of financial transactions and contract reporting.
• Liaise with client representatives and internal teams.
• Allocate tasks and PPMs to engineers, ensuring efficiency and clarity.
• Support monthly billing and contract review reporting.
• Manage reactive and planned maintenance tasks using Concept Evolution and FSI Go.

Key Responsibilities

• Financial and commercial contract support.
• Report preparation and documentation management.
• Subcontractor and purchase order administration.
• Timesheet collation and data quality checks.
• Contract setup and escalation process support.
• General office duties including correspondence, filing, and meeting minutes.

What We’re Looking For

• Experience in maintenance planning and contract administration.
• Strong analytical, organisational, and communication skills.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Familiarity with Concept Evolution CAFM system and finance systems.
• Ability to challenge processes and suggest improvements.
• A collaborative team player with a proactive mindset.

Why Join CBRE?

• Work with a global leader in real estate services.
• Be part of a supportive and inclusive team.
• Enjoy flexible remote working with occasional travel.
• Access to professional development and career growth opportunities.