Contract Supervisor

Rglservices; Romsey; Hybrid; GBP 42,000 - 47,000; Full time

Benefits offered by this job

Company pension scheme

Performance-related Success Share

Use of company vehicle

Employee Assistance Programme (EAP)

Opportunities to travel

On-site parking

23 days annual leave + bank holidays

Job summary

RGL is seeking a proactive Contract Supervisor to oversee the planning, mobilisation, delivery and administration of contracts within our water jetting operations. This hands-on role requires strong leadership, excellent organisation, and a commitment to safety and customer service.

Reporting to the Contracts Manager, the successful candidate will work largely from Romsey, Hampshire, with site visits as required.

Qualifications

• Knowledge of contractual procedures and commercial documentation.
• Excellent planning, organisational, and problem-solving skills.
• Strong communication skills with the ability to engage effectively at all levels.
• Good understanding of customer environments, operational processes and service delivery requirements.
• Flexibility and adaptability in a reactive operational environment.
• Operational experience in water jetting/industrial services/utilities sectors preferred.
• Ability to build strong relationships with clients and colleagues.

Responsibilities

• Produce accurate site equipment checklists within three days of contract start.
• Plan and schedule works and communicate with stakeholders at least three days before start dates.
• Brief Team Leaders on method statements and site requirements before mobilisation.
• Monitor daily contract performance and escalate deviations to Contracts Manager.
• Ensure contractual obligations are met and support invoicing with timely information.
• Conduct regular site visits to support teams and maintain client relationships.

Skills

Contract management

Planning & organisation

Communication skills

Problem solving

Flexibility

Relationship building

Driving licence

Job description

Location: RGL, Ower, Romsey
Salary: £42,211 to £46,896 per annum, depending on skills and experience
Hours: 42.5 hours per week, 08:00-17:00, Monday to Friday

• Company pension scheme
• Performance-related Success Share scheme
• Use of company vehicle
• Employee Assistance Programme (EAP)
• Opportunities to travel
• On-site parking
• 23 days annual leave plus bank holidays (pro rata)

About RGL

RGL is the UK’s leading specialist in ultra-high pressure water jetting and hydrodemolition services, delivering innovative solutions across industrial, marine, nuclear and construction projects for over 40 years. In late 2025, RGL was proudly acquired by Veolia UK, a global leader in ecological transformation. This exciting new chapter integrates RGL’s specialist high-pressure water jetting and industrial services expertise into Veolia’s extensive portfolio of environmental solutions, enhancing capabilities for clients across sectors while maintaining the highest standards of safety, quality, and innovation.

About the Role

RGL is seeking a proactive and organised Contract Supervisor to oversee the planning, mobilisation, delivery and administration of contracts within our specialist water jetting operations, including the supervision of site teams. This is a varied and hands‑on role that requires strong leadership, excellent organisational skills, and a commitment to maintaining the highest standards of health, safety, and customer service.

Reporting to the Contracts Manager, you will play a key role in ensuring projects are delivered safely, efficiently, on time, and in accordance with contractual requirements.

This is predominantly an office-based role and therefore the selected candidate will be expected to work from our offices in Romsey, Hampshire, when not conducting site visits.

Key Responsibilities

• Produce accurate and detailed site equipment checklists within three days of contract commencement, ensuring operational teams have everything required for successful delivery.
• Plan and schedule works, communicating effectively with all stakeholders at least three days before contract start dates.
• Brief Team Leaders on method statements, site-specific requirements, and performance expectations prior to mobilisation.
• Monitor daily contract performance against agreed targets and elevate significant deviations to the Contracts Manager.
• Ensure contractual obligations are met and provide timely, accurate information to clients to support financial applications and invoicing.
• Conduct regular site visits to support operational teams, maintain client relationships, and ensure service delivery exceeds expectations.
• Identify and drive continuous improvement opportunities across contract operations.
• Ensure teams are fully equipped with the necessary vehicles, tools, equipment, and documentation to perform effectively.
• Carry out site surveys and attend pre‑contract meetings as required.
• Maintain accurate contract records and complete all reporting and administrative requirements.

About You

The ideal candidate will have:

• Knowledge of contractual procedures and commercial documentation.
• Excellent planning, organisational, and problem‑solving skills.
• Strong communication skills with the ability to engage effectively at all levels.
• Good understanding of customer environments, operational processes, and service delivery requirements.
• Flexibility and adaptability in a reactive operational environment.
• practical operational experience, ideally within the water jetting, industrial services, utilities, or related sectors
• capable of building strong relationships with both clients and colleagues.

Additional Information

This role requires occasional travel to operational sites to gain a better understanding of project requirements and client needs and therefore a full UK driving licence is essential.

While standard working hours are Monday to Friday, 08:00-17:00, flexibility to work outside these hours may occasionally be required to support operational requirements.

What Success Looks Like

• Contracts are mobilised efficiently, with fully prepared documentation and well-briefed teams.
• Operational performance is closely monitored, with issues identified and addressed promptly.
• Health and safety standards are maintained and continually improved.
• Strong working relationships are developed with clients and operational teams.
• Continuous improvement initiatives are implemented and performance targets achieved.
• Administrative and reporting requirements are completed accurately and on time.
• Equality, Diversity & Inclusion

RGL is an equal opportunities employer and welcomes applications from individuals of all backgrounds, abilities, and experiences. We are committed to creating an inclusive workplace where everyone is respected, valued, and given the opportunity to succeed.