Contract - Senior Business Analyst

Deloitte LLP; Greater London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading consultancy firm is seeking a Senior Business Analyst for a 6-month hybrid contract in Cardiff. The role involves improving user experience and managing business stakeholder relationships while mentoring team members. Responsibilities include outlining project problems and solutions, stakeholder analysis, and documenting business processes. The ideal candidate must be experienced in process transformation and user experience design, navigating fast-paced environments. Competitive pay and potential for future projects within the firm offered.

Qualifications

• An experienced Senior Business Analyst in a role with process transformation or improving user experience.
• Experience of collaborating and managing relationships with business stakeholders.
• Experience in managing, mentoring and developing other team members.

Responsibilities

• Outline the problem, proposed solution, expected benefits and risks.
• Create a stakeholder analysis and management plan.
• Document current business processes and design optimized future processes.

Skills

Process transformation

Stakeholder management

Team mentoring

Business process understanding

User experience design

BPMN

Job description

Job Title: Senior Business Analyst (contract)

Location: Cardiff Hybrid

Duration: 6 months

Contract Start Date: ASAP January 2026

Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of industry and client related projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you to look at alternative projects within the firm that suit your experience should you wish to continue with Deloitte.

The Role

We’re looking for a Senior BA to join the Business Change and Analysis team in Central Business Services. You will be the “voice of the business” ensuring that our technology teams deliver solutions that meet business needs by understanding our business, eliciting requirements and improving the user experience. You will support the Head of Business Analysis to evolve the Business Analysis practice, being a role model and leader for other Business Analysts on the team.

Essential Skills and Experience

• An experienced Senior Business Analyst in a role with process transformation or improving user experience.
• Experience of collaborating and managing relationships with business stakeholders, at all levels, with the ability to challenge where required.
• Experience in managing, mentoring and developing other team members.
• Ability to quickly understand high level business processes and problems and present solutions and options.
• Be a team player, work collaboratively and positively with others in an open, friendly, flexible and facilitating manner.
• Able to define scope and distil lots of information into high level understandable concepts and business language.
• Experience of process mapping, requirements elicitation techniques and Business Case writing.
• Navigate through and manage change in a fast-paced environment.
• Work in a complex partnership model and decide which style of analysis and project delivery is appropriate.
• Experience designing user experiences and design thinking
• BPMN

Deliverables: Responsibilities but not limited to

• Outline the problem, proposed solution, expected benefits (financial and non-financial), costs, risks, and return on investment.
• Executive summary, problem statement, strategic alignment, options analysis, financial analysis, risk assessment, and recommendations.
• Stakeholder Analysis and Management Plan:Identify all individuals or groups affected by or influencing a project, assesses their interests, influence, and impact and outlines strategies for engaging and managing their expectations. Stakeholder register, power/interest grid, communication plan tailored to different stakeholder groups.
• As-Is and To-Be Process Models: Document current business processes ('As-Is') to understand inefficiencies and design optimised future processes ('To-Be') that incorporate new solutions or improvements. Process flow diagrams (e.g., BPMN), swimlane diagrams, process narratives, and key performance indicators (KPIs). Business Requirements Document (BRD) / Epic & Feature Definitions (Agile)

IR35

As a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies (‘PSCs’). All Associates must contract under PAYE arrangements through a Deloitte approved ‘Employment Company’ (aka ‘umbrella company.’)