Contract - QRM Admin Support

Deloitte LLP; Cardiff; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading global professional services firm is seeking a proactive QRM Admin Assistant in Cardiff. The role involves coordinating meetings, taking minutes, and liaising with senior stakeholders. Applicants should possess strong administration experience and be proficient in data management within a fast-paced environment. This position offers hybrid working arrangements.

Qualifications

• Experienced Executive Assistant with scheduling and coordination expertise.
• Proficient in liaising with C-suite/partner level stakeholders.
• Strong data administration and analytical capabilities.

Responsibilities

• Co-ordinate QRM meetings and support scheduling.
• Draft and disseminate concise minutes and action items.
• Administer data in the Deloitte Quality System (DEP).

Skills

Strong administration experience

Stakeholder management

Data and analytical skills

Proactive and organised

Experience in a fast paced environment

Systems experience of Teams

Knowledge of Jira

Tools

Outlook

Teams

Job description

Overview

Location: Cardiff Hybrid - 2 days a week in the Cardiff office and travel to London 2 days a month

Duration: 7 months

Contract Start Date: ASAP November 2025

Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of industry and client related projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you to look at alternative projects within the firm that suit your experience should you wish to continue with Deloitte.

The Role

We are looking for a proactive and confident QRM Admin Assistant to join our Quality and Risk Management Team. You will have Executive Assistant or Personal assistant expertise with experience of coordinating meetings, minute taking, documentation and liaising with senior stakeholders (C-suite/partner level). Experience in a fast paced, matrix style organisation or in a Financial Services/Professional Services is essential.

Deliverables: Responsibilities but not limited to

• Co-ordinate QRM meetings, a crucial part of our firm's governance.
• Collaborate with project leaders and their Executive Assistants to ensure optimal participation.
• Provide proactive administrative support by managing shared Outlook calendars, ensuring smooth scheduling and minimising conflicts.
• Draft and disseminate clear, concise minutes and action items from various meetings to ensure effective follow-up and accountability.
• Support timely completion of action items by proactively following up with stakeholders after meetings.
• Administer data in our Deloitte Quality System (DEP) providing clear, articulate, and timely updates to records in the tool.
• Support the business in navigating quality and risk management processes via our mailbox as part of the QRM frontline risk team.
• Provide operational support to ad-hoc QRM team activities.

Essential Skills and Experience

• An experienced EA with strong administration experience scheduling, coordination, minute taking and documentation
• Stakeholder management - experience of collaborating and liaising with senior stakeholders (C-suite/partner level).
• Data and analytical skills - experience with administering data in data systems, gathering data and documentation.
• Proactive and organised - take the lead and chase for follow-ups
• Experience in a fast paced, matrix style organisation or Financial/Professional Services is essential with the ability to meet KPIs and deadlines
• Systems experience of Teams and Outlook is essential
• System knowledge of Jira, Jupiter is desirable

IR35

As a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies (PSC). All Associates must contract under PAYE arrangements through a Deloitte approved ‘Employment Company’ (aka ‘umbrella company’).