Contract & Performance Manager

Mpa Recruitment; Belfast; On-site; GBP 60,000 - 80,000; Part time

Job summary

A recruitment agency in Belfast is searching for an experienced Contract & Performance Manager. The role involves managing and monitoring Planned Maintenance contracts, ensuring efficient service delivery. Ideal candidates should possess a degree in a construction-related field and have at least 5 years' experience, with strong skills in planning, communication, and stakeholder engagement. Competitive hourly rate offered.

Benefits

Weekly Pay

Holiday Pay

24/7 Support from consultants

Ongoing role availability

Qualifications

• 5 years' experience in the construction industry within the last 5 years.
• At least 3 years’ experience managing, overseeing, or reporting contractual KPIs.
• A current full driving licence or access to transport for role requirements.

Responsibilities

• Support the management and co‑ordination of contract monitoring activities.
• Assist in developing and implementing effective monitoring processes.
• Provide governance and assurance across all construction‑related contracts.
• Prepare business cases and tenders in line with procurement procedures.

Skills

Planning and organisational abilities

Interpersonal and influencing skills

Customer-focused approach

Strong communication skills

Education

Degree or Level 6 qualification in a construction-related field

Chartered membership of a recognised building profession

Job description

Contract & Performance Manager

Location: Belfast
Hours: 37 hours per week (Monday to Friday: 9am to 5pm) with 20min lunch.
Salary: £22.65 per hour
Contract: Temporary (until 01/03/2026)

About the Role

On behalf of our client, the Northern Ireland Housing Executive, MPA Recruitment is inviting applications for the role of Contract & Performance Manager in Belfast.

We are seeking an experienced and highly organised professional to join the Asset Management Directorate. The successful candidate will support the management, monitoring, and performance reporting of Planned Maintenance contracts, ensuring services are delivered efficiently, effectively, and in line with NIHE policies, procedures, and values.

Planned maintenance projects may include (but are not limited to):

• multi-element house improvement works
• Tower block refurbishment or demolition
• External cyclical maintenance
• Major property adaptations

Key Responsibilities

Performance Management & Reporting

• Support the management and co‑ordination of contract monitoring activities.
• Assist in developing and implementing effective monitoring processes to support contract delivery.
• Integrate lessons learned, legislation, and best practice into contract management procedures.
• Contribute to the delivery of a high‑quality planned maintenance service, prioritising value for money.
• Manage a team of professional and technical staff to ensure service efficiency and timely delivery.
• Provide governance and assurance across all construction‑related contracts.

Contract & Performance Management

• Provide contract guidance and advice, including escalation processes and dispute resolution.
• Assist in developing training plans and issuing contract management guidance.
• Collate and report monthly, quarterly, and annual performance statistics (KPIs, expenditure, etc.).
• Produce and monitor KPI performance reports; highlight failures and implement improvement plans.
• Prepare management information for statutory returns, business efficiency, and internal reporting.
• Gather and report on project close‑out information to support financial and operational assurance.
• Respond to FOI requests, Assembly Questions, and internal/external audit queries.
• Ensure accurate data entry on reporting systems for effective monitoring.
• Maintain and update the team’s Risk Register.
• Support training and development initiatives for staff involved in planned maintenance.
• Manage second‑stage complaints as required.
• Assist with the mobilisation of new planned maintenance contracts.

General Responsibilities

• Prepare business cases, tenders, and quotations in line with procurement and financial procedures.
• Deliver high‑quality customer service, taking ownership of queries and issues.
• Promote continuous improvement across the team.
• Build and maintain strong working relationships with stakeholders.
• Represent the Assistant Director for Project Delivery as required.
• Ensure compliance with all NIHE policies, legislation, and governance frameworks.
• Undertake project work in line with organisational objectives.
• Participate in NIHE resourcing activities.
• Carry out any other duties relevant to the grade and role.

What We’re Looking For:

Applicants must demonstrate the following:

1. Qualifications
   • A degree or Level 6 qualification in a construction‑related field
   • OR
   • Equivalent CPD/experiential learning with at least 5 years’ experience in a construction role
2. Professional Status
   • Chartered membership of a recognised building profession, or commitment to achieving it.
3. Experience
   • 5 years' experience in the construction industry within the last 5 years.
   • At least 3 years’ experience managing, overseeing, or reporting contractual KPIs.
4. Experience in at least two of the following:
   • Developing/implementing processes for effective construction contract management
   • Providing advice/guidance on contract matters
   • Delivering/presenting contract‑related training
   • Procuring construction contracts and coordinating lessons‑learned processes
5. Skills (assessed at interview):
   • Excellent planning and organisational abilities
   • Strong interpersonal and influencing skills
   • Customer‑focused approach
   • Ability to build effective relationships with internal and external stakeholders
   • Strong written and verbal communication, including report writing
6. Driving
   • A current full driving licence OR access to transport to fulfil the role requirements.

Additional Information:

• A Basic Access NI Check is Required at a cost of £16.

What we can offer you:

• Weekly Pay
• Holiday Pay
• 24/7 Support from our team of dedicated consultants
• A wide range of positions across multiple directorates
• Ongoing role availability — if one placement ends, we’ll have another ready for you

Why Apply:

• Gain valuable experience within one of Northern Ireland’s largest public sector organisations.
• Opportunity to develop and progress your career within contract and performance management.

How to Apply:

To apply, send your CV to [e-mail] or contact our office on 02895 211111 for more information.

MPA Recruitment is an equal opportunities employer.