Contract Performance & Insight Manager

KPMG International Cooperative; Camden Town; On-site; GBP 45,000 - 70,000; Full time

Job summary

A leading global consultancy is seeking a dynamic professional to join their Contract Performance & Insight team. The role involves delivering measurable client impact, leading concurrent engagements, and building strong client relationships. Ideal candidates will demonstrate excellent project management skills, adaptability, and a professional accounting qualification. Proficiency in MS Excel and PowerPoint is essential, along with a collaborative spirit to drive innovation and contribute to team growth.

Qualifications

• Strong project management and stakeholder engagement skills.
• Excellent written and verbal communication skills.
• Ability to manage and develop team members across locations.

Responsibilities

• Deliver measurable impact for clients by identifying cost recovery opportunities.
• Lead 2-4 concurrent engagements with teams of 1-4 FTEs.
• Design and oversee testing plans to assess commercial risks.
• Build strong client relationships as the primary contact.
• Prepare clear, fact-based reports and presentations.
• Engage in wider firm initiatives such as ESG and Diversity.
• Drive innovation using technology and data-driven approaches.

Skills

Project management

Stakeholder engagement

Data analysis

Problem-solving

MS Excel proficiency

MS PowerPoint proficiency

Communication skills

Team management

Adaptability

Education

Professional qualification in Accounting, Audit, Finance or Business

Job description

Overview

Our Contract Performance & Insight (CP&I) team sits within KPMG's Customer and Operations Advisory practice. We're a dynamic mix of qualified accountants and commercially minded professionals who help clients unlock value from their third-party contracts. Using a blend of audit techniques, technology, and strategic thinking, we analyse financial performance and contract compliance to identify cost recovery opportunities and drive operational improvements. Our work spans a wide range of agreement types—from royalties and software to supplier contracts—across both public and private sectors.

Responsibilities

• Delivering measurable impact for clients — such as identifying cost recovery opportunities, improving contract compliance, and driving operational efficiencies.
• Building trusted relationships with public sector clients by being a proactive, reliable point of contact who understands their challenges and delivers practical solutions.
• Leading with agility — managing multiple engagements effectively, adapting to changing priorities, and guiding teams through ambiguity with confidence.
• Driving innovation — using technology and data-driven approaches to enhance delivery and uncover new insights.
• Growing the practice — contributing to business development, mentoring junior colleagues, and helping shape the future of CP&I through thought leadership and continuous improvement.
• Championing inclusion and collaboration — creating a positive team culture where diverse perspectives are valued and everyone feels empowered to contribute.
• Lead 2-4 concurrent engagements, typically with teams of 1-4 FTEs (UK and offshore), reporting to Senior Managers, Directors, or Partners.
• Manage project timelines, resources, and deliverables, ensuring high-quality outcomes.
• Design and oversee testing plans to assess commercial risks and contract compliance.
• Build strong client relationships and act as the primary day-to-day contact.
• Present findings and updates to senior stakeholders, distilling complex data into actionable insights.
• Prepare clear, fact-based reports and presentations that demonstrate client value.
• Support team resourcing and contribute to performance management and mentoring.
• Engage in wider firm initiatives (e.g. ESG, Diversity & Inclusion, sector groups).
• Strong project management and stakeholder engagement skills.
• Experience designing audit procedures and leading client engagements.
• Ability to manage and develop team members across locations.
• Proficiency in MS Excel and PowerPoint for impactful reporting.
• Excellent written and verbal communication skills.
• Mindset & Attributes — commercially curious, able to think beyond the numbers to deliver client value; flexible and proactive, comfortable adapting to changing priorities; inclusive and collaborative, builds trust quickly with clients and colleagues; tech-savvy, interested in using AI and automation to improve delivery; self-motivated, driven to improve client outcomes and contribute to team growth.
• Professional qualification in Accounting, Audit, Finance or Business (e.g. ACA, ACCA, CIMA) preferred but not essential.
• Using a blend of audit techniques, technology, and strategic thinking, we analyse financial performance and contract compliance to identify cost recovery opportunities and drive operational improvements. Our work spans a wide range of agreement types—from royalties and software to supplier contracts—across both public and private sectors.