Contract Paralegal - Financial Litigation

TLT LLP; West of England; On-site; GBP 46,000 - 74,000; Full time

Job summary

TLT LLP in Bristol is recruiting a Contract Paralegal for the Financial Services Disputes team. The 6‑month assignment is paid on a day rate via an Umbrella Company. You will handle complaints, assist solicitors with trial bundles and manage dates, with exposure to regulatory requirements and client documentation. The role offers a fast-paced environment and opportunities to contribute to major financial services disputes.

Qualifications

• Experience of complaints handling within financial services and regulatory alignment.
• Excellent written and oral communication.
• Accurate, well-organised and flexible approach.

Responsibilities

• Investigate and analyse claims; prepare draft advices.
• Support handling of customer complaints; review documentation and respond under regulatory rules.
• Assist solicitors with trial bundles and gather expert reports.
• Record, review and manage key dates; assist with MI.
• Assist with billing and finance processes.

Skills

Complaints handling

Regulatory awareness

Excellent communication

Word & Outlook

Excel basics

Job description

We are recruiting for a Contract Paralegal to join our Financial Services Disputes (FSD) team in Bristol. The assignment is expected to last 6 months and will be paid a day rate via an Umbrella Company.

Our FSD team are one of the largest providers of legal services to the financial services sector in the UK, with over 300 dedicated financial services lawyers across our UK network of offices. Our relationships within the sector includes many of the UK's largest clearing banks, building societies, international banks, specialist lenders, merchant services and payment gateway providers.

Your Role

As a Contract Paralegal you will be responsible for the following:

• Investigating and analysing claims, preparing draft advices
• Supporting the handling of customer complaints, including investigating issues, reviewing relevant documentation and preparing clear, accurate responses in line with regulatory requirements and internal procedures
• Assisting solicitors with preparing trial bundles
• Instructing experts and carrying out Initial review of expert reports
• Drafting correspondence
• Reviewing discovery documents received from other parties
• Managing key dates
• Assisting with recording, reporting on and analysing Management Information
• Assisting with billing

Your Skills and Experience

• Experience of complaints handling, ideally within financial services, including the ability to investigate, assess and respond to customer complaints in line with regulatory requirements and internal procedures
• Excellent communication skills (both oral and written)
• Accuracy, good organisational skills and flexibility
• Good knowledge of Word and Outlook is required and experience in Excel, PowerPoint, Interwoven would be beneficial
• Desirable, but not essential, are proficient Excel skills (with basic and vlookup formulas, pivot tables, pivot charts & managing large spreadsheets) and the ability to export data to other spreadsheets and charts efficiently, whilst also being able to put together easy-to-read analysis

Your Team

TLT has one of the largest dedicated Financial Services Disputes practices in the UK, with partner led teams in all jurisdictions. We act for a range of financial institutions including large UK banks, international banks, challenger banks and fintechs, giving commercial and practical advice to resolve disputes.

We advise across the whole spectrum of contentious issues associated with commercial, business and consumer finance, including dispute resolution, pre-litigation management and Alternative Dispute Resolution.

About TLT

Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people. With local, national and international reach, we have over 1,800 people in offices across the UK and a network of partner firms across Europe, India and the US. Over the last few years TLT’s successful growth, delivery of high-quality work and support for colleagues has been consistently recognised by The Times and at the Legal Business, The Lawyer and British Legal Awards.

Our ambition is to create opportunities for what comes next for our clients, recognised as their 1st tier adviser and being valued for our values. We do this in our unique way by creating social value and a dynamic environment where our people are curious, creative and ambitious for their success.

In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute to the success of TLT.