Contract Manager (Municipal)

Veolia; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading environmental services company is seeking a Contract Manager to oversee the municipal waste contract in Tendring, Essex. You will manage resources and ensure compliance with performance standards while fostering strong stakeholder relationships. Experience in waste management, P&L oversight, and client management is essential. The role offers competitive salary, bonuses, and medical benefits, with strong emphasis on leadership and operational efficiency.

Benefits

Annual performance bonus

Company car or cash allowance

Private medical cover

25 days annual leave

Company pension scheme

Paid volunteer leave

Ongoing training opportunities

Qualifications

• Proven experience in waste management and fleet operations.
• Strong client management skills required.
• Ability to manage budgets and financial performance.

Responsibilities

• Lead the team to meet contract KPIs and specifications.
• Develop relations with key stakeholders to enhance contract performance.
• Ensure compliance with standards and manage resources effectively.

Skills

Waste management experience

Fleet management experience

Operational management experience

Client management experience

P&L management

Leadership

Education

IOSH Managing Safely

Level 3 Leadership & Management

Job description

Contract Manager (Municipal waste)

Salary: Competitive depending on skills and experience plus bonus, company car/cash allowance, medical cover and pension

Hours: Full time, Monday to Friday – 40 hours per week

Location: Tendring, Essex

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you

• Eligible for an annual performance bonus
• Option to choose from a company car or car allowance
• Private medical cover
• 25 days of annual leave
• Access to our company pension scheme
• One paid day leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential

What you'll be doing

• Lead the team to deliver the Tendring municipal contract in line with defined contract KPIs and specifications
• Develop and maintain relations with key stakeholders – client, members, residents, staff, unions
• Manage resources (people, vehicles, equipment) to best effect, prioritising the wellbeing of our people and service to our customers and communities
• Ensure compliance against the VMR standard, supporting assurance checks and improvement planning to enhance contract performance and customer service
• Ensure the commercial performance of the contract, overseeing all expenditure, staffing and resources
• Assess management team competency including observing them carrying out their role (crew monitoring, PDR, team briefings)
• Set and present budgets and manage monthly financial performance
• Deliver the contract against required budgets and KPIs
• Manage people & assets to deliver efficient & profitable service
• Maintain a compliant and well‑run fleet of vehicles
• Seek efficiencies to maximise contract performance
• Utilise data to improve operational performance

What we're looking for

• Previous waste management & fleet management experience or operational management experience of frontline services
• Previous experience managing P&L
• IOSH (Institute of Occupational Safety and Health) Managing Safely or equivalent
• Client Management experience
• Level 3 Leadership & Management or equivalent work experience

What's next?

Apply today, so we can make a difference for generations to come.

We’re proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we’re also transforming what it means to have a rewarding, purposeful career.

We’re dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long‑term condition who opt‑in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We’re also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Job Posting End Date: 07-01-2026