Contract Manager Estate Services

Red Personnel; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading estate services provider is seeking an experienced Contract Manager to oversee two key contracts for cleaning and grounds maintenance. This full-time, office-based role in Hammersmith & Fulham offers £400 per day and requires managing contractor performance while leading a small team. The ideal candidate will have a strong background in contract management, demonstrating excellent leadership and communication skills to ensure high standards across the estates.

Qualifications

• Proven background in contract management, ideally within housing or estate services.
• Strong leadership and communication skills.
• IT literate with good analytical ability.

Responsibilities

• Manage and monitor two major contracts for cleaning and grounds maintenance.
• Lead, coach and support four Contract Monitoring Officers.
• Produce performance reports and analyse data to improve service delivery.

Skills

Contract management

Leadership

Communication

Problem solving

Data analysis

Job description

Contract Manager – Estate Services (Full-Time, Office-Based)

Department: Housing

Reports to: Strategic Head of Place

Rate: £400 per day (Umbrella)

Grade: PO5

Responsible for: 4 x Contract Monitoring Officers

Location: Hammersmith & Fulham – Office-based (no hybrid working)

Role Overview

We’re seeking an experienced Contract Manager to lead the delivery of two key estate services contracts – cleaning and grounds maintenance – ensuring high standards right across our estates.

This full‑time, office‑based position offers £400 per day (umbrella) and requires you to play a pivotal role in managing contractor performance, supporting a small team, and keeping our neighbourhoods clean, safe and well‑kept for residents.

Key Responsibilities

• Manage and monitor two major contracts for cleaning and grounds maintenance.
• Lead, coach and support four Contract Monitoring Officers.
• Hold regular performance meetings with contractors and monitor KPIs and SLAs.
• Oversee inspections, identify improvements and ensure high‑quality outcomes.
• Work with residents and internal teams to swiftly resolve issues.
• Produce performance reports and analyse data to improve service delivery.
• Ensure compliance with health & safety and align actions with the Council’s climate commitments.

About You

• Proven background in contract management, ideally within housing or estate services.
• Strong leadership and communication skills with a proactive, problem‑solving mindset.
• Confident managing performance data, reports and contractor relationships.
• IT literate with good analytical ability.
• Positive and professional attitude with a commitment to resident satisfaction.
• Must be available to work full‑time on site in Hammersmith & Fulham.