Contract Manager (Active Fire)

Progroup Recruitment Limited; Hertford; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading engineering business in Hertford is seeking an experienced Contract Manager to lead their Fire Business Unit. You will oversee teams in fire alarm installation and maintenance, ensuring compliance with safety regulations and driving performance. The ideal candidate has significant experience in fire safety, strong leadership skills, and a focus on client satisfaction. Join a supportive organization that promotes professional growth and collaboration.

Benefits

Competitive salary

Private healthcare contribution

Increasing holiday allowance with length of service

Company vehicle with private mileage allowance

Generous sick pay and wellbeing policies

Training and development opportunities

Regular team events and company socials

Qualifications

• Experience managing large teams within fire alarm systems or maintenance.
• Strong knowledge of fire safety regulations and compliance standards.
• Ability to mentor and develop staff.

Responsibilities

• Manage fire alarm installation, maintenance, and servicing contracts.
• Lead and develop the Fire Department teams effectively.
• Ensure compliance with fire and electrical safety regulations.

Skills

Leadership

Fire safety regulations understanding

Financial management

Team development

Client relationship management

Analytical mindset

Education

City & Guilds NVQ Level 3 Electrotechnical

FIA Unit Certificates

BAFE accreditation

Job description

Overview

Pro-Group Recruitment is partnering with a well-established, leading engineering business as they embark on growth. We\'re searching for a dynamic and experienced Contract Manager to help build and lead a Fire Business Unit - a role offering real influence, autonomy, and career progression. This is a rare opportunity for a motivated professional looking to take the next step, shaping the operational direction, leading talented teams, and driving excellence in fire alarm installation, maintenance, and servicing operations.

The Role

As the Contract Manager, you\'ll be responsible for the overall leadership, compliance, and performance of the company\'s Fire Department. Reporting to the Operations Manager and working closely with the Electrical Manager, you\'ll oversee both office-based and field teams, ensuring projects are delivered safely, efficiently, and to the highest standards.

• Managing all fire alarm installation, maintenance, and servicing contracts across the South East.
• Leading and developing supervisors, engineers, and admin staff to build a high-performing, values-driven team.
• Overseeing departmental budgets, forecasting, and financial performance in collaboration with the senior leadership team.
• Maintaining strict compliance with fire and electrical safety regulations.
• Building and nurturing strong relationships with clients, ensuring exceptional service delivery and satisfaction.
• Managing subcontractor performance where required.

This role combines strategic leadership, hands-on operational management, and people development — perfect for someone who thrives in a fast-growing, collaborative environment.

About You

You\'ll be an experienced leader from the active fire safety industry, passionate about driving performance, quality, and safety. You\'ll combine strong technical knowledge with commercial awareness and excellent communication skills.

Key skills and experience:

• Proven experience managing large teams within fire alarm systems, maintenance, or related sectors.
• In-depth understanding of fire safety regulations, compliance, and installation standards.
• Strong financial and commercial management skills.
• Excellent leadership, mentoring, and people development abilities.
• A proactive, analytical mindset with attention to detail and results.
• Ability to build and maintain long-term client relationships.

Essential qualifications:

• City & Guilds NVQ Level 3 Electrotechnical (or equivalent)
• FIA Unit Certificates (Design, Installation, Maintenance, Commissioning)
• BAFE accreditation
• City & Guilds #removed# (BS#removed#th Edition)
• Full UK Driving Licence (held for at least 12 months)
• Additional training such as Asbestos Awareness and manufacturer-specific certifications (Gent, Apollo, Siemens, etc.) are desirable.

What\u2019s in It for You

Our client offers a supportive, people-first environment where collaboration and professional growth are at the heart of their culture. You\'ll be joining a close-knit, family-run business that values integrity, flexibility, and teamwork.

• Competitive salary and performance-based rewards
• Private healthcare contribution
• Increasing holiday allowance with length of service
• Company vehicle with private mileage allowance
• Generous sick pay and wellbeing policies
• Training and development opportunities
• Regular team events and company socials

Join a Company That\u2019s Growing — and Grow With It

If you\'re ready to step into a leadership role that offers real impact, autonomy, and the chance to shape something new, we want to hear from you