Contract Manager

Robertson; Tees Valley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading facilities management firm is seeking a Contract Manager for their Dundee location. The successful candidate will oversee the Facilities Management contract at Dundee Schools and Baldragon Academy, ensuring high standards of service delivery. Responsibilities include managing performance, budgets, and staff development, along with building positive client relationships. Applicants should have relevant management experience, a degree in Estates or Facilities, and strong analytical skills. A mix of competitive salary and benefits is offered, including a company car or allowance and private healthcare.

Benefits

33 days annual leave

Company car or car allowance

Private Healthcare

Private pension

Life assurance

Cycle to Work scheme

Rewards platform for discounts

Annual flu vaccine

Qualifications

• Experience managing FM services and contract budgets.
• Strong technical knowledge of Building Regulations.
• Recognized health and safety qualification (e.g., IOSH, NEBOSH, SMSTS).

Responsibilities

• Manage delivery of FM services ensuring quality and profitability.
• Develop site-specific policies following client's requirements.
• Monitor contract performance and provide monthly reports.

Skills

Management experience

Commercial awareness

Analytical skills

Customer service skills

Education

Relevant degree or professional qualification in Estates/Facilities

Tools

CAFM systems

Microsoft Word

Microsoft Excel

Job description

Overview

Care. Initiative. Pride. We see more than just high standards.

Contract Manager

Location: Dundee

Working hours: 38.75 per week,

Benefits: Competitive annual salary, Company Car or allowance, private healthcare

Relationships. Results. Success. At Robertson Facilities Management, we see them our way. We’re professional enough to make every collaboration count. Driven enough to deliver the very best service to everyone we work with. Friendly enough to make sure any environment we manage is as enjoyable as it is safe. Join us and you’ll join the UK’s largest family-owned construction, infrastructure and support services businesses. And as a Contract Manager, you’ll be part of a team that’s doing incredible things – for ourselves, for the partners we work with, and for a truly sustainable future.

Your new role

What you’ll do:

• Strategically manage the delivery of FM services at the site, taking responsibility for performance, human resource management, quality and profitability.
• Management of contract budget, including monthly analysis of transactions and forecasting. This will also include the Management of the Lifecycle budget to ensure assets are maintained in line with service standards.
• Ensuring adequate records are in place for all work undertaken on the contract to maintain compliance with statutory requirements, contract service standards and SFG20
• Develop site-specific policies and operational procedures which fit with the company’s value framework and match the requirements of the client.
• Liaise with client Representatives regularly, ensuring positive constructive relationships based on long-term partnership.
• Manage and develop staff, ensuring a positive employment culture, effective training strategies, succession planning and high retention levels.
• Monitor contract and team performance, providing formal monthly reports to the client and RFM Operations Manager, confirming compliance with the requirements of the contract and identifying issues for discussion, future workload, risks and opportunities. Attend monthly Operational Meetings with the client to discuss performance.
• Practice effective risk management, establishing controls, procedures, health and safety systems, and audits etc, which ensure that services are compliant with legislation and that contingency plans are in place.
• Management of supply chain to ensure appropriate solutions are in place to meet all service standards to include regular performance reviews with suppliers and liaison with the procurement team to drive improvements

What you’ll need:

• Candidate will be an experienced manager who holds a relevant degree or professional qualification in an Estates/Facilities discipline
• Commercial awareness of PFI within the Education sector
• Experience in CAFM systems to manage helpdesk tasks and reporting
• A strong technical focus with knowledge of Building Regulations.
• Have knowledge and understanding of SFG20
• Good analytical & problem-solving skills
• A methodical approach
• Ability to work on own initiative
• recognised health and safety qualification eg. IOSH / NEBOSH / SMSTS
• First Class customer service skills are essential, together with a positive outlook and flexible, team working attitude
• Proficient in relevant computer programmes (Microsoft Word, Excel etc.)
• Considerable budgetary experience

The successful candidate will require a PVG/Disclosure Check before starting in the job.

Who we’re looking for:

To manage the Facilities Management contract at Dundee Schools and Baldragon Academy and provide Operational Management support across the site. Accountable for the performance of the contract, including financial results.

What's in it for me

Working the Robertson Way

We listen

Listening enables us positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.

We are professional

Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.

We take responsibility

Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.

We are determined to succeed

Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.

We are one team

We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson.

What’s in it for you?

In addition to the hourly rate, we offer a wide range of rewards and benefits:

• 33 days annual leave
• Company car or car allowance
• Private Healthcare
• Private pension
• Life assurance
• Cycle to Work scheme
• Rewards platform for discounts with retailers, supermarkets, restaurants and more
• Annual flu vaccineFree Health & Wellbeing advice

When it comes to diversity and inclusion, we see things differently at Robertson. We’re a company with strong family values and are committed to building a workforce which reflects the diversity of the customers and communities we serve. That’s why we’re working to create a truly inclusive workplace where everyone can feel welcome, included, and where we can all be our authentic selves.

Apply now

If you’ve got what it takes to look at things differently, to find new perspectives, and to discover the extraordinary within the ordinary, we’d love to meet you.