Contract Manager

Boden Group; Portsmouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A facilities management company in Portsmouth is seeking a Contract Manager to lead strategic client engagements. You will provide oversight for service delivery, manage financial targets, and maintain strong client relationships. The ideal candidate has proven contract management experience and exceptional leadership capabilities. This role also offers competitive benefits including 33 days of holiday and an employee rewards platform.

Benefits

33 days holiday including bank holidays

Buy/Sell up to 5 days holiday

Employee rewards platform

Employee assistance program

Cycle to Work scheme

Qualifications

• Proven experience in contract management within FM, estates, or a related sector.
• Strong commercial and fiscal management skills.
• Experience managing senior managers or large multi-disciplinary teams.

Responsibilities

• Provide strategic leadership of the contract aligned with client objectives.
• Act as senior client contact and maintain trusted relationships.
• Oversee service delivery performance and implement improvement strategies.

Skills

Contract management

Commercial and fiscal management

Client-facing skills

Analytical thinking

Relationship management

Education

Level 5 qualification in Facilities Management, Procurement or Contract Management

Job description

Contract Manager

Are you looking for an opportunity to grow your skills within a business that prides itself on developing and empowering its people.

Boden Group deliver facilities maintenance services and project works to the Ministry of Defence and commercial clients at multiple sites in the South West and South East.

We re hiring a proven Contract Manager to provide strategic leadership across a high-profile client contract, ensuring excellence in delivery and commercial growth.

We offer:

• 33 days holiday, inclusive of bank holidays.
• Option to Buy/Sell up to 5 days holiday per year.
• Employee rewards platform with discounts on shopping, leisure activities and utilities.
• Employee assistance program offering free counselling sessions.
• Employee Wellbeing portal
• Cycle to Work scheme and more

Main duties of the role:

• Provide strategic leadership of the contract, setting direction aligned with client objectives and organisational goals, and holding the management team accountable for delivery.
• Act as senior client contact, maintaining trusted relationships, leading review/audit/performance meetings, and proactively managing escalations and sensitive issues.
• Oversee service delivery performance, compliance, statutory and contractual standards, and implement improvement strategies to manage risk and drive consistent service excellence.
• Take full commercial ownership including financial targets, budgets, forecasting, commercial variations, proposals and change control, identifying opportunities to improve efficiency and profitability.
• Promote collaboration across operational, commercial and support teams, sharing lessons learned and best practice to support continuous improvement and innovation.
• Lead, develop and motivate the management team, driving accountability, talent development, succession planning and high-performance culture.
• Represent the business at stakeholder meetings, industry events and forums, promoting organisational values and reputation.

Required Skills and Abilities:

Essential:

• Proven experience in contract management within FM, estates, or a related sector.
• Strong commercial and fiscal management skills with a record of delivering successful contract outcomes.
• Experience managing senior managers or large multi-disciplinary teams.
• Excellent client-facing skills, with a track record of building and sustaining long-term partnerships.
• Knowledge of compliance, governance, and risk management in a contract environment.
• Excellent communication and relationship management skills, able to influence and build trust.
• Strong organisational skills with the ability to manage competing priorities.
• Analytical thinker, able to interpret complex information and make informed decisions.

Desirable:

• Recognised level 5 qualification or above in Facilities Management, Procurement or Contract Management (CIPS,CMI,ILM,IWFM).
• NEC3 or NEC4 Contract Management certification.

We actively encourage applications from all sections of the community, including carers, care leavers, people with disabilities, those not in education, employment or training (NEETs), and individuals from disadvantaged or underrepresented backgrounds. We recognise the value of a diverse workforce and aim to ensure our recruitment processes are free from bias and discrimination. If you require any adjustments during the recruitment process, please let us know and we will do our best to support you.

We look forward to hearing from you!