Contract Manager

Regen Solutions; Norwich; On-site; GBP 63,000 - 75,000; Full time

Job summary

A leading maintenance solutions provider in Norwich is seeking an experienced Contracts Manager to lead the delivery of planned maintenance programmes across social housing and residential portfolios. The role requires strong leadership, commercial awareness, and a commitment to high standards of health & safety. Key responsibilities include managing contract performance and relationships while ensuring that works are completed on time and to specification. A relevant construction qualification and experience in managing multiple sites is essential.

Qualifications

• Proven experience as a Contracts Manager within planned maintenance.
• Background in social housing, local authority, or housing association environments.
• Experience managing multiple sites and operational teams.

Responsibilities

• Manage the end-to-end delivery of planned maintenance contracts.
• Lead site teams, supervisors, and subcontractors.
• Maintain strong client relationships and monitor contract KPIs.

Skills

Leadership

Communication

Stakeholder engagement

Commercial awareness

Organization

Education

Relevant construction qualification (HNC/HND/Degree or equivalent)

SMSTS

CSCS

Job description

Contracts Manager – Planned Maintenance

Location: Norwich

Salary: Up to £75,000 per annum

We are recruiting an experienced Contracts Manager to lead the delivery of planned maintenance programmes across social housing and residential portfolios in Norwich. This is a senior operational role requiring strong leadership, commercial awareness, and a commitment to high standards of health & safety, quality, and customer satisfaction.

Key Responsibilities

• Manage the end-to-end delivery of planned maintenance contracts, ensuring works are completed on time, within budget, and to specification
• Lead and line-manage site teams, supervisors, and subcontractors across multiple workstreams
• Maintain strong client relationships and act as the main point of contact for contract performance
• Monitor contract KPIs, programme delivery, and commercial performance
• Ensure full compliance with health & safety legislation, company policies, and contract requirements
• Oversee subcontractor performance, procurement, and supply chain engagement
• Manage risk, resolve operational issues, and drive continuous improvement
• Produce regular performance, financial, and progress reports for senior management

Person Specification

Experience & Knowledge

• Proven experience as a Contracts Manager within planned maintenance
• Background in social housing, local authority, or housing association environments
• Strong understanding of construction contracts and commercial controls
• Experience managing multiple sites and operational teams

Skills & Attributes

• Strong leadership and people management skills
• Excellent communication and stakeholder engagement ability
• Commercially astute with a solutions-focused approach
• Highly organised with the ability to manage competing priorities
• Committed to health & safety, quality, and customer service

Qualifications

• Relevant construction qualification (HNC/HND/Degree or equivalent)
• SMSTS (essential)
• CSCS (essential)
• Full UK driving licence