Contract Manager

Velocity Recruitment; Manchester; Remote; GBP 40,000 - 55,000; Full time

Job summary

A recruitment agency is seeking a Contract Manager to oversee a well-known leisure contract in the Northern region. You will be responsible for contract performance, team leadership, and maintaining client relations. The ideal candidate has a strong background in facilities management, is proficient in Microsoft Office, and possesses excellent communication skills. This role offers a home-based position with travel to various sites.

Qualifications

• Proven experience in Hard Services FM, including self-delivery and subcontractor management.
• Strong leadership and motivational skills.
• Excellent communication skills (written & verbal).
• Proficient in Microsoft Office Suite with strong organisational skills.
• Ability to prioritise and work under pressure.

Responsibilities

• Oversee all aspects of contract performance.
• Manage and direct the Engineering and Operational teams.
• Build and maintain strong relationships with clients and stakeholders.
• Manage financial plans focusing on revenue and profit.
• Identify improvements and ensure compliance with statutory commitments.
• Deliver effective communication and training.

Skills

Facilities Management Experience

Leadership & Team Management

Communication & H&S

Technical Proficiency

Performance Under Pressure

Education

Qualified in electrical or mechanical

Health & Safety qualifications

Tools

Microsoft Office Suite

Job description

Job Title – Contract Manager

My client is a global leading provider in FM and they are looking for a contract manager to operate one of their well-known and established leisure contracts across the Northern region. The Manager will be responsible for delivering both Hard and Soft services whilst managing stakeholder relations.

What You’ll Do

• Contract & Operations Management : Oversee all aspects of contract performance, ensuring adherence to SLAs, compliance, and efficient operations.
• Team Leadership & Development : Manage and direct the Engineering and Operational teams, including performance, training, and adherence procedures.
• Client & Stakeholder Relations : Build and maintain strong relationships with clients, stakeholders, and management, including reporting and issue resolution.
• Financial & Quality Control : Manage financial plans, focusing on revenue, profit, and cost reduction, while maintaining quality standards and business policy adherence.
• Continuous Improvement & Compliance : Proactively identify improvements, implement control systems to meet statutory and contractual commitments, and ensure a safe working environment.
• Communication & Training : Deliver effective communication through various channels and demonstrate a commitment to ongoing training for site, systems, and staff development.
• Travel : This role will be based from home with travel to sites across the Northern Region.

What We’re Looking For

• Facilities Management Experience : Proven experience in Hard Services FM, including self-delivery and subcontractor management.
• Leadership & Team Management : Strong leadership and motivational skills, with the ability to direct and manage a team.
• Communication & H&S : Excellent communication skills (written & verbal), and a solid understanding of Health & Safety (NEBOSH / IOSH preferred).
• Technical Proficiency : Proficient in Microsoft Office Suite and strong organisational skills.
• Performance Under Pressure : Ability to prioritise, work under pressure, and deliver services within deadlines.

Qualifications

• Qualified in either electrical or mechanical from a recognised institution or having a strong understanding in M&E
• Health & Safety qualifications eg IOSH, NEBOSH
• Previous experience in a similar role within FM
• Driving License