Contract Manager

Velocity Recruitment; Leicester Forest East; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking a Contract Manager to oversee leisure contracts in the Midlands. The role involves managing both Hard and Soft services, leading teams, and ensuring compliance with quality standards. Candidates should have proven experience in Facilities Management and solid leadership skills. A driving license is required. This position includes home-based work with travel across the Northern Region.

Qualifications

• Proven experience in Hard Services FM, including self-delivery and subcontractor management.
• Strong leadership and motivational skills to manage a team.
• Excellent written & verbal communication skills with understanding of Health & Safety.

Responsibilities

• Oversee contract performance and ensure efficient operations.
• Manage and direct Engineering and Operational teams.
• Build and maintain strong relationships with clients and stakeholders.

Skills

Facilities Management Experience

Leadership & Team Management

Communication & H&S

Technical Proficiency

Performance Under Pressure

Education

Qualified in electrical or mechanical

Health & Safety qualifications (IOSH, NEBOSH)

Tools

Microsoft Office Suite

Job description

Job Title - Contract Manager

My client is global leading provider in FM and they are looking for a contract manager to operate one of their well-known and established leisure contracts across the Midland region. The Manager will be responsible for delivering both Hard and Soft services whilst managing stakeholder relations.

What You’ll Do:

• Contract & Operations Management: Oversee all aspects of contract performance, ensuring adherence to SLAs, compliance, and efficient operations.
• Team Leadership & Development: Manage and direct the Engineering and Operational teams, including performance, training, and adherence procedures.
• Client & Stakeholder Relations: Build and maintain strong relationships with clients, stakeholders, and management, including reporting and issue resolution.
• Financial & Quality Control: Manage financial plans, focusing on revenue, profit, and cost reduction, while maintaining quality standards and business policy adherence.
• Continuous Improvement & Compliance: Proactively identify improvements, implement control systems to meet statutory and contractual commitments, and ensure a safe working environment.
• Communication & Training: Deliver effective communication through various channels and demonstrate a commitment to ongoing training for site, systems, and staff development.
• Travel: This role will be based from home with travel to sites across the Northern Region.

What We’re Looking For:

• Facilities Management Experience: Proven experience in Hard Services FM, including self-delivery and subcontractor management.
• Leadership & Team Management: Strong leadership and motivational skills, with the ability to direct and manage a team.
• Communication & H&S: Excellent communication skills (written & verbal), and a solid understanding of Health & Safety (NEBOSH/IOSH preferred).
• Technical Proficiency: Proficient in Microsoft Office Suite and strong organisational skills.
• Performance Under Pressure: Ability to prioritise, work under pressure, and deliver services within deadlines.

Qualifications:

• Qualified in either electrical or mechanical from a recognised institution or having a strong understanding in M&E
• Health & Safety qualifications eg IOSH, NEBOSH
• Previous experience in a similar role within FM
• Driving License