Contract Manager

CBW Staffing Solutions Limited; City Of London; On-site; GBP 63,000 - 75,000; Full time

Job summary

An established FM service provider in London is seeking a Contract Manager to oversee hard services across a commercial portfolio. The ideal candidate will have an engineering background and experience in managing FM teams. Responsibilities include managing KPIs, staff recruitment, and building maintenance. Competitive salary package up to £75,000 is offered.

Qualifications

• Experience of service delivery across a mobile commercial portfolio (Hard Services).
• Previous experience of managing an FM engineering team.
• A proven track record in commercial building maintenance.

Responsibilities

• Report directly to the Operations Manager.
• Manage agreed KPI and SLA's.
• Responsible for managing the company's H&S and environmental performance on the contract.

Skills

Excellent communication

Customer service skills

Project management

Problem-solving

Education

Qualified in an engineering discipline (C&G, HNC, HND or higher)

Job description

Overview

Contract Manager - FM Service Provider - Multi-tenanted Commercial Office Portfolio - London - Up to £75,000

Are you a Contract Manager looking for a fresh challenge? Are you a Supervisor looking for your first step into management? Do you have a proven background in Facilities Management? If the answer is yes, then read on....

Fantastic opportunity to work for an SME / FM Service Provider in London. CBW are currently recruiting for a Contract Manager to oversee all hard services across a blue chip multi-tenanted commercial portfolio in London. The successful candidate will come from a technical M&E background and will have experience in the overall day to day running of the building across the landlord and tenant areas. In return the company is offering a competitive package paying up to £75,000 based on experience, further training and career progression.

Hours of work

Monday to Friday - 08:00am to 17:00pm

Key duties & responsibilities

• Report directly to the Operations Manager
• Manage agreed KPI and SLA's
• Responsible for managing the company's H&S and environmental performance on the contract
• Plan and implement building shutdowns and complex client project works
• Responsible for managing the company's quality procedures on site
• Recruitment of any new staff
• Responsible for the development of all staff, which will include annual appraisals
• Manage staff absenteeism and be responsible for disciplinary issues
• Management of client relationships on a daily basis
• Management of all reports
• Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue
• Offer technical support to both the client and the engineering team
• Responsible for the permit system
• Attend client meetings
• Financial understanding/experience (P&L etc)

Requirements

• Qualified in an engineering discipline (Electrical or Mechanical); C&G, HNC, HND or higher
• Experience of service delivery across a mobile commercial portfolio (Hard Services)
• Previous experience of managing an FM engineering team
• A proven track record in commercial building maintenance
• Ability to communicate both verbally and in writing with all levels of staff and clients
• Ability to manage and prioritise a demanding and varying workload
• Excellent communication and customer service skills

Please send your CV to Katie at CBW Staffing Solutions for more information.