Contract Manager

Blue Arrow; City Of London; On-site; GBP 38,000 - 45,000; Full time

Job summary

A facilities management company seeks an experienced Contract Manager to lead Soft FM services across multiple sites in South London. Responsibilities include overseeing operations, managing budgets, and ensuring compliance with Health & Safety standards. Candidates must be fluent in Spanish and hold a valid UK driving licence. The role offers a competitive salary and benefits including a company van, enhanced pension scheme, and private medical insurance.

Benefits

Company van & fuel card

Enhanced pension scheme

Private medical insurance

Additional annual leave

Flexible working options

Cycle to Work scheme

Personal development plans

Qualifications

• Proven experience managing Soft FM services (cleaning, grounds maintenance, waste management).
• Excellent understanding of Health & Safety and compliance standards.
• Full UK driving licence.

Responsibilities

• Oversee day-to-day operations across multiple sites.
• Conduct risk assessments and site inspections.
• Manage recruitment and training of staff.

Skills

Budget management

Contract delivery

Leadership skills

Fluent in Spanish

Education

IOSH Managing Safely or equivalent qualification

Job description

Contract Manager (Soft FM Services)

📍 Location: Tulse Hill, London (covering Brixton, Streatham & Croydon)

💼 Contract Type: Permanent

💰 Salary: £38,000 - £45,000 per annum (depending on experience)

🕒 Hours: 37.5 hours per week (Monday - Friday, 7:30am - 3:30pm)

🚐 Benefits: Company van & fuel card provided

We are currently seeking an experienced Contract Manager to lead the delivery of our Soft FM services across multiple sites in South London. You will manage contracts covering cleaning, grounds maintenance, and bulk waste collection, ensuring every service meets our high standards for quality, safety, and customer satisfaction.

What You'll Do

• Oversee day‑to‑day operations across multiple sites to ensure services are delivered on time, within budget, and to contract standards.
• Conduct risk assessments, audits, and site inspections to uphold Health & Safety compliance.
• Manage recruitment, training, and performance of on‑site staff and subcontractors.
• Liaise with clients, residents and housing officers through regular walk‑abouts and feedback sessions.
• Take ownership of budgets and financial performance, including full P&L accountability.
• Respond swiftly to incidents, hazards or service issues, implementing corrective and preventative actions.
• Drive continuous improvement initiatives to enhance service quality and customer satisfaction.

What We're Looking For

• Proven experience managing Soft FM services (cleaning, grounds maintenance, waste management).
• Strong budget management and contract delivery experience, ideally across multiple sites.
• Excellent understanding of Health & Safety and compliance standards.
• Confident communicator with strong leadership and relationship‑management skills.
• Fluent in Spanish (essential).
• Full UK driving licence (essential).
• IOSH Managing Safely or equivalent qualification (advantageous).

Why Join Us

• Competitive salary & company vehicle
• Enhanced pension scheme and life assurance
• Private medical insurance
• Additional annual leave and flexible working options
• Cycle to Work scheme & Season Ticket Loans
• Retail discounts and Employee Assistance Programme
• Personal development plans & opportunities for career progression

Apply Now
If you're a proactive, people‑focused manager with a passion for delivering high‑quality facilities services - and you're fluent in Spanish - we'd love to hear from you.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.