Contract Manager

CBW Staffing Solutions; City Of London; On-site; GBP 70,000 - 75,000; Full time

Job summary

A leading SME/FM Service Provider in Central London is seeking a Contract Manager to oversee hard services delivery across a high-rise commercial building. The successful candidate will manage health and safety, client relationships, and staff development, requiring a strong background in Facilities Management and engineering qualification. This position offers a competitive salary of £70,000 - £75,000 per annum.

Qualifications

• Experience managing an FM engineering team.
• Strong background in hard FM service delivery in commercial environments.
• Solid track record in commercial building maintenance.

Responsibilities

• Report directly to the Operations Manager.
• Manage health & safety, compliance, and environmental performance.
• Oversee reporting and documentation.
• Identify and develop additional business opportunities.

Skills

Engineering qualification (C&G, HNC, HND or higher)

Commercial building maintenance

Client-facing skills

Customer service skills

Verbal and written communication

Ability to manage workload

Education

Qualified in an engineering discipline

Job description

Contract Manager – FM Service Provider – Central London – £70,000 - £75,000 per annum

Are you a Contract Manager looking for a fresh challenge? Are you a Supervisor ready to take the next step into management? Do you have a proven background in Facilities Management? If the answer is yes, then read on.... CBW is currently working in partnership with a leading SME / FM Service Provider to recruit an experienced Contract Manager. This role presents a rare opportunity to oversee the hard services delivery across a high-rise, multi-tenanted commercial building that hosts some of the world’s leading finance, legal, and technology organisations. The building is known for its cutting‑edge design, premium amenities, and exceptional engineering infrastructure.

Hours of Work: Monday to Friday | 08:00 – 17:00

Key Duties & Responsibilities

• Report directly to the Operations Manager
• Deliver against agreed KPIs and SLAs
• Manage health & safety, compliance, and environmental performance
• Plan and oversee building shutdowns and complex project works
• Ensure adherence to quality procedures across the site
• Lead on staff recruitment, training, and development (including annual appraisals)
• Handle staff absenteeism and disciplinary processes as required
• Manage client relationships and act as the main point of contact
• Oversee reporting and documentation
• Identify and develop additional business opportunities to increase revenue and client satisfaction
• Provide technical support to both client and engineering team
• Manage the permit system
• Attend and lead on client meetings
• Have a strong commercial understanding (P&L, budgeting, forecasting)

Requirements

• Qualified in an engineering discipline (Electrical or Mechanical) – C&G, HNC, HND or higher
• Strong background in hard FM service delivery in commercial environments
• Experience managing an FM engineering team
• Solid track record in commercial building maintenance
• Excellent verbal and written communication skills
• Ability to prioritise and manage a demanding workload
• Strong client-facing and customer service skills

To apply or for more information, please send your CV to Katie at CBW Staffing Solutions.