Overview
Contract Manager – City of London
Salary: £75,000 + Travel + Benefits
An exceptional opportunity to join a leading name in the building services maintenance sector. This role involves taking ownership of a high-profile portfolio in central London, with a strong pipeline of contract wins and a reputation for excellence.
You will oversee 4-5 commercial sites within the City, manage a contract value of approximately £1 million, and report to the Area General Manager. You will lead a team of engineers and supervisors to deliver planned and reactive maintenance to high standards in a client-facing role that requires commercial acumen, technical expertise, and leadership.
Responsibilities
- Full operational and financial responsibility for the contract portfolio (P&L management).
- Ensure delivery of all PPM and reactive maintenance in line with SLAs and KPIs.
- Lead, motivate, and develop a team of engineers and supervisors.
- Manage recruitment, onboarding, training, and development of site staff.
- Conduct regular performance reviews and appraisals.
- Oversee quoting, estimating, and delivery of small works and projects.
- Ensure compliance with H&S regulations, company policies, and statutory requirements.
- Maintain and improve client relationships through regular meetings and proactive communication.
- Attend monthly contract reviews and client meetings, providing detailed reports and updates.
- Drive continuous improvement initiatives across service delivery and operational processes.
- Manage permit-to-work systems, risk assessments, and method statements.
- Monitor and report on energy usage, sustainability initiatives, and environmental performance.
- Support mobilisation of new contracts and demobilisation of expiring ones.
- Identify and pursue additional business opportunities within the existing client base.
- Ensure robust asset management, lifecycle planning, and compliance documentation.
- Act as the primary point of contact for technical escalations and troubleshooting.
Requirements
- Recognised technical qualification (e.g. City & Guilds, NVQ, HNC/HND) in Electrical, Mechanical, HVAC or Building Services.
- Proven experience managing engineering contracts within commercial buildings.
- Strong leadership and people management skills.
- Excellent client-facing and stakeholder engagement abilities.
- Commercially astute with experience managing budgets and financial reporting.
- Proficient in CAFM systems and Microsoft Office Suite.
- Thorough understanding of compliance, H&S, and statutory maintenance requirements.
Salary & Benefits
- £75,000 per annum
- Zones 1-2 Travel Card
- 26 Days Annual Leave + Bank Holidays
- Company Pension & Healthcare Options
- Ongoing Training & Development
- Additional Company Perks & Incentives
This is a fantastic opportunity to join a market leader in building services and advance your career. If you're a proactive, technically strong Contract Manager with a passion for service excellence, we'd love to hear from you.