Contract Manager

CBRE-2; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global facilities management company in Birmingham is seeking an experienced Contract Manager to oversee contract performance, manage teams, and maintain client relationships. The ideal candidate will have proven facilities management experience and strong leadership skills. This full-time position offers opportunities for professional development in a supportive work environment.

Qualifications

• Proven experience in Hard Services FM.
• Strong leadership and motivational skills.
• Excellent written & verbal communication skills.

Responsibilities

• Oversee all aspects of contract performance.
• Manage and direct Engineering and Operational teams.
• Build and maintain strong relationships with clients.

Skills

Facilities Management Experience

Leadership & Team Management

Communication & H&S

Technical Proficiency

Performance Under Pressure

Tools

Microsoft Office Suite

Job description

Overview

Contract Manager

Job ID 244099

Posted 21-Oct-2025

Service line GWS Segment

Role type Full-time

Areas of Interest Engineering/Maintenance, Facilities Management

Location(s) Birmingham - England - United Kingdom of Great Britain and Northern Ireland

Join the CBRE Global Workplace Solutions team as a Contract Manager! Are you a skilled facilities management professional looking for a new opportunity? CBRE Global Workplace Solutions is a leading global facilities management company, and we\'re looking for a Contract Manager to join our team in the West Midlands area.

What You\'ll Do

• Contract & Operations Management: Oversee all aspects of contract performance, ensuring adherence to SLAs, compliance, and efficient operations.
• Team Leadership & Development: Manage and direct the Engineering and Operational teams, including performance, training, and adherence to CBRE procedures.
• Client & Stakeholder Relations: Build and maintain strong relationships with clients, stakeholders, and CBRE management, including reporting and issue resolution.
• Financial & Quality Control: Manage financial plans, focusing on revenue, profit, and cost reduction, while maintaining quality standards and business policy adherence.
• Continuous Improvement & Compliance: Proactively identify improvements, implement control systems to meet statutory and contractual commitments, and ensure a safe working environment.
• Communication & Training: Deliver effective communication through various channels and demonstrate a commitment to ongoing training for site, systems, and staff development.

What We\'re Looking For

• Facilities Management Experience: Proven experience in Hard Services FM, including self-delivery and subcontractor management.
• Leadership & Team Management: Strong leadership and motivational skills, with the ability to direct and manage a team.
• Communication & H&S: Excellent communication skills (written & verbal), and a solid understanding of Health & Safety (NEBOSH/IOSH preferred).
• Technical Proficiency: Proficient in Microsoft Office Suite and strong organisational skills.
• Performance Under Pressure: Ability to prioritise, work under pressure, and deliver services within deadlines.

Why CBRE GWS?

Join a leading global company and expand your horizons. Enjoy ample opportunities for skill development and professional advancement. Contribute to a safe, inclusive, and positive work environment.