Contract Manager

CBRE Local UK; Birmingham; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading facilities management company in Birmingham is seeking a skilled Contract Manager to oversee contract performance and lead operational teams. Ideal candidates will have experience in Hard Services FM, strong leadership skills, and a solid understanding of Health & Safety. The role offers opportunities for professional development in a supportive work environment.

Qualifications

• Proven experience in Hard Services FM, including self-delivery and subcontractor management.
• Strong leadership and motivational skills with team management experience.
• Excellent communication skills and understanding of Health & Safety standards.

Responsibilities

• Oversee all aspects of contract performance and compliance.
• Manage and direct the Engineering and Operational teams.
• Build and maintain strong relationships with clients and stakeholders.

Skills

Facilities Management Experience

Leadership & Team Management

Communication

Technical Proficiency

Performance Under Pressure

Tools

Microsoft Office Suite

Job description

Overview

Join the CBRE Global Workplace Solutions team as a Contract Manager! Are you a skilled facilities management professional looking for a new opportunity? CBRE Global Workplace Solutions is a leading global facilities management company, and we're looking for a Contract Manager to join our team in the West Midlands area.

Responsibilities

• Contract & Operations Management: Oversee all aspects of contract performance, ensuring adherence to SLAs, compliance, and efficient operations.
• Team Leadership & Development: Manage and direct the Engineering and Operational teams, including performance, training, and adherence to CBRE procedures.
• Client & Stakeholder Relations: Build and maintain strong relationships with clients, stakeholders, and CBRE management, including reporting and issue resolution.
• Financial & Quality Control: Manage financial plans, focusing on revenue, profit, and cost reduction, while maintaining quality standards and business policy adherence.
• Continuous Improvement & Compliance: Proactively identify improvements, implement control systems to meet statutory and contractual commitments, and ensure a safe working environment.
• Communication & Training: Deliver effective communication through various channels and demonstrate a commitment to ongoing training for site, systems, and staff development.

What We're Looking For

• Facilities Management Experience: Proven experience in Hard Services FM, including self-delivery and subcontractor management.
• Leadership & Team Management: Strong leadership and motivational skills, with the ability to direct and manage a team.
• Communication & H&S: Excellent communication skills (written & verbal), and a solid understanding of Health & Safety (NEBOSH/IOSH preferred).
• Technical Proficiency: Proficient in Microsoft Office Suite and strong organisational skills.
• Performance Under Pressure: Ability to prioritise, work under pressure, and deliver services within deadlines.

Why CBRE GWS?

• Join a leading global company and expand your horizons.
• Enjoy ample opportunities for skill development and professional advancement.
• Contribute to a safe, inclusive, and positive work environment.