Contract Liaison & Social Value Specialist

Novus Property Solutions; Basingstoke; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A property maintenance specialist is seeking a Contract Liaison Officer in Basingstoke. You will be the key liaison between customers and teams, delivering social value in a tenanted environment. The role includes problem-solving, customer service responsibilities, and managing communication effectively. Ideal candidates possess strong communication and IT skills, with a full UK Driving Licence. Benefits include a competitive salary, generous holiday options, and a company pension scheme, in a supportive work environment.

Benefits

Attractive salary & benefits

27 days holidays & bank holidays

Company pension scheme up to 7.5%

Car Allowance or Fleet Van

Discounted healthcare scheme

Paid volunteering day per year

Qualifications

• Experience in a customer-facing environment, ideally in social housing.
• Ability to solve problems and meet deadlines.
• Full UK Driving Licence.

Responsibilities

• Support liaison between customers, clients, and the community.
• Deliver and manage social value initiatives.
• Establish effective communication systems with site teams.

Skills

Communication skills

Customer service

Presentation skills

IT proficiency

Job description

A property maintenance specialist is seeking a Contract Liaison Officer in Basingstoke. You will be the key liaison between customers and teams, delivering social value in a tenanted environment. The role includes problem-solving, customer service responsibilities, and managing communication effectively. Ideal candidates possess strong communication and IT skills, with a full UK Driving Licence. Benefits include a competitive salary, generous holiday options, and a company pension scheme, in a supportive work environment.