Contract IT Support Technician

GAP Group; Scotland; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading equipment hire provider in the UK is seeking an IT Support Technician for a 3-6 month contract. In this hands-on role, you will be responsible for building and configuring devices, maintaining records, and collaborating with the IT team. Ideal candidates have experience in IT support, are detail-oriented, and possess strong problem-solving skills. Enjoy working with cutting-edge technology in a supportive environment that values career growth and employee well-being.

Benefits

Generous holidays

Life Assurance

Health & Wellness Support

Career growth opportunities

Training and development from day one

Qualifications

• Previous experience in IT support or hardware configuration.
• Strong knowledge of Windows 11.
• Excellent attention to detail and problem‑solving skills.
• Ability to work independently and meet deadlines.
• A customer‑focused mindset with clear communication skills.
• Exposure to Microsoft Intune and Autopilot.

Responsibilities

• Building and configuring laptops and mobiles/tablets to company specifications.
• Installing and updating operating systems and essential software.
• Performing hardware checks and troubleshooting issues before deployment.
• Maintaining accurate records of devices and configurations.
• Collaborating with the IT team to ensure smooth rollout and support.

Skills

IT support experience

Hardware configuration

Windows 11 knowledge

Attention to detail

Problem-solving skills

Customer-focused mindset

Communication skills

Exposure to Microsoft Intune

Exposure to Autopilot

Job description

IT Support Technician

3-6 Month Contract

At GAP Group, we're looking for a hands‑on IT Support Technician to join us on a 3‑6 month contract and play a key role in keeping our tech running smoothly. If you're detail‑oriented, proactive, and love working with hardware, this is your chance to make an impact.

This isn't just another IT support role – it's your opportunity to take ownership of a critical project, ensuring our team has the tools they need to perform at their best.

What You'll Be Doing

• Building and configuring laptops and mobiles/tablets to company specifications
• Installing and updating operating systems and essential software
• Performing hardware checks and troubleshooting issues before deployment
• Maintaining accurate records of devices and configurations
• Collaborating with the IT team to ensure smooth rollout and support

What We're Looking for

• Previous experience in IT support or hardware configuration
• Strong knowledge of Windows 11
• Excellent attention to detail and problem‑solving skills
• Ability to work independently and meet deadlines
• A customer‑focused mindset with clear communication skills
• Exposure to Microsoft Intune and Autopilot

About GAP and What We Offer

You'll be joining an industry leader that is growing and genuinely committed to your success. At GAP, we’re proud to be the UK’s leading equipment hire provider, supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Environmental, and Event Services.

As a family‑run business with over 50 years of experience, we believe in doing things the right way. That means:

• More investment in our equipment than anyone else in the industry, so you work with the best tools in the game
• Remaining fully independent, which lets us make agile, long‑term decisions that support your success
• Offering real career growth, training, and development from day one
• Support that values you – from generous holidays to Life Assurance and Health & Wellness Support

If you're ready to roll up your sleeves and help us deliver top‑quality tech solutions, we'd love to hear from you! Apply now by uploading your CV and completing our short application – we'll take it from there.

We're proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings – regardless of gender, age, disability, race, sexual orientation, religion, or background. We promote inclusivity, respect, and good working practices to help every employee thrive and perform at their best.