Contract Coordinator [7 Month FTC]

PRS for Music; City Of London; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Family friendly leave

25 days holiday entitlement

Hybrid working

Job summary

PRS for Music is seeking a Contract Coordinator to support the Contract Management Team. The role focuses on planning, priority coordination, and clear stakeholder communication to ensure service delivery and contract obligations are met.

You will help maintain schedules, track actions, and escalate issues as needed within a hybrid London-based environment. Strong Excel skills and attention to detail are essential.

Qualifications

• Experience coordinating work to an agreed scope and timescale, maintaining trackers and following up on actions.
• Able to work independently, anticipate requirements and take appropriate action without waiting for direction.
• Strong attention to detail and a methodical approach to checking information.

Responsibilities

• Own the team’s forward schedule of tasks, deadlines, meetings and service events. Anticipate what is coming next, prompt owners early, identify dependencies and prepare the team and management before action is due.
• Manage diaries and schedule meetings; book meeting rooms and desks in advance; coordinate visitor access with reception; and prepare agendas, evidence and meeting materials.
• Record meeting minutes and actions, issue timely post‑meeting updates, follow up with owners and keep schedules and trackers current.
• Support management in resolving conflicting priorities and coordinating multiple small projects, change requests and service commitments.
• Escalate complex issues and contractual or service failures to the Contract Manager with relevant evidence, context, actions taken and any decision required.

Skills

Project coordination

Independent working

Attention to detail

Stakeholder communication

Organisational skills

Tools

Microsoft Excel

Job description

Overview

Music wouldn't exist without the work of songwriters, composers and publishers. We're here to represent them and make sure that they are paid for their work. After more than a century in the industry, we continue to innovate as a world-leading organisation

The Role

The Contract Coordinator is responsible for coordinating and supporting the Contract Management Team, helping to ensure contractual obligations, KPIs and service level agreements are effectively monitored and that issues, risks and delays are identified and escalated appropriately. The role supports effective service delivery by planning ahead, coordinating priorities and maintaining clear communication with stakeholders and service partners.

Responsibilities

As our Contract Coordinator, you will be reponsible for:

Team organisation and forward planning

• Own the team’s forward schedule of tasks, deadlines, meetings and service events. Anticipate what is coming next, prompt owners early, identify dependencies and prepare the team and management before action is due.
• Manage diaries and schedule meetings; book meeting rooms and desks in advance; coordinate visitor access with reception; and prepare agendas, evidence and meeting materials.
• Record meeting minutes and actions, issue timely post‑meeting updates, follow up with owners and keep schedules and trackers current.
• Support management in resolving conflicting priorities and coordinating multiple small projects, change requests and service commitments.

Stakeholder coordination and continuous improvement

• Manage day‑to‑day relationships with internal stakeholders, suppliers and service partners. Provide clear email updates, resolve routine queries, manage expectations and communicate realistic timelines.
• Escalate complex issues and contractual or service failures to the Contract Manager with relevant evidence, context, actions taken and any decision required. Monitor internal obligations under service agreements.
• Attend meetings as required, progress agreed actions and gather evidence to support management decisions and service discussions.
• Create and maintain practical workflows, process guides, templates and handover materials that clarify responsibilities, key steps, deadlines and escalation routes. Review their effectiveness and recommend simpler, more consistent ways of working.

About you

At PRS for Music, we want you to bring the best version of yourself to work. We believe that celebrating individuality promotes a culture of acceptance and openness. Along with being whoever you want to be, in an ideal world you will also have:

• Project coordination and contract or supplier service management skills (desirable).
• Experience coordinating work to an agreed scope and timescale, maintaining trackers and following up on actions.
• Able to work independently, anticipate requirements and take appropriate action without waiting for direction, while recognising when to elevate.
• Numerate and articulate, with strong attention to detail and a methodical approach to checking information.
• Strong practical Microsoft Excel skills are essential.
• Experience managing large datasets in Excel, identifying anomalies, trends and opportunities, and translating analysis into clear reports, conclusions and recommended actions.
• Committed to responsive customer service and clear management of stakeholder expectations.
• Highly organised and proactive, with experience planning ahead, maintaining a forward schedule and preparing colleagues for upcoming tasks, meetings and deadlines.
• Able to balance competing activities, assess urgency and dependencies, and flag priority conflicts early.
• Confident communicating with stakeholders at all business levels, following up constructively and escalating issues with clear context.

For a full list of duties, please email the recruitment team and request a copy of the job description.

What’s in it for you?

• We trust, value, and support our people to make the difference
• We believe that diversity of thought and experience provides the platform for innovation and creativity
• We are consciously inclusive and have eight Affinity Groups which you can join and make an impact
• We invest in the development of our people to drive our ambitions forward
• We offer a range of family friendly leave including enhanced maternity and paternity, grandparent, fertility, reproductive and menopause support.
• We know time to rest and recharge is important which is why we offer 25 days holiday entitlement with the option to top up twice annually up to a maximum of 30 days
• Employees can work from anywhere in the world for up to eight weeks of the year
• Plus a whole range of other benefits, including retail discounts, gym discounts, season ticket or bicycle loan.

The Process

• First stage interview will take place virtually on MS Teams.
• Second stage interview will take place in person at our London Bridge Hub.

We use competency-based questions within our interviews. This allows you to provide examples of situations where you have had to demonstrate the required skills relevant to the role you are applying for. To assist your preparation for interview, research the STAR method to aid bringing your examples to life.

Location

We offer a hybrid working model, allowing employees to work from home up to three days a week.

To ensure the health and safety of all our employees, if you wish to work from home for more than 2.5 days per week, we will conduct a quick and easy remote‑working assessment.

At PRS we are committed to equity, diversity, inclusion and belonging for all. We have taken a holistic approach to ensure that no one feels excluded regardless of age, class, sexuality, gender, race, religion, or ability. We value the needs of everyone in our organisation and strive to build an environment where our employee’s contributions are recognised in order that everyone may thrive.